Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Deli Manager/Head Cook
Jordan's Exxon
Wynne, AR
10.2021 - 07.2023
Ensured cleanliness and sanitation of deli area, equipment, and supplies.
Supervised deli staff to ensure efficient customer service.
Trained new employees on proper food handling techniques and safety regulations.
Ordered necessary deli supplies to maintain stock levels.
Maintained accurate records of inventory and product ordering cycles.
Implemented cost-saving measures such as portion control, waste management.
Reviewed invoices from vendors for accuracy prior to payment processing.
Priced and ordered food products, kitchen equipment and food service supplies.
Completed bi-weekly inventories of food and material stocks.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Oversaw food preparation, production and presentation according to quality standards.
Cleaned and sanitized kitchen equipment, utensils and work stations.
Deli Manager
J&P Flash Market
Viola, AR
09.2012 - 07.2013
Ensured cleanliness and sanitation of deli area, equipment, and supplies.
Supervised deli staff to ensure efficient customer service.
Trained new employees on proper food handling techniques and safety regulations.
Ordered necessary deli supplies to maintain stock levels.
Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
Resolved customer complaints in a professional manner.
Implemented cost-saving measures such as portion control, waste management.
Collaborated with other departments within the store to ensure smooth operations.
Priced and ordered food products, kitchen equipment and food service supplies.
Delegated work to staff, setting priorities and goals.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Cleaned and sanitized kitchen equipment, utensils and work stations.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Established policies and procedures for the safe storage and rotation of food products.
Sales Coordinator
Beebe Heating & Air Conditioning
Beebe, AR
07.2005 - 05.2012
Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
Maintained an up-to-date database of prospective clients and their contact information.
Generated leads through cold calling, networking, referrals and other methods.
Performed follow-up calls with customers after each sale was completed.
Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
Processed orders received from customers within specified timelines.
Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
Coordinated and finalized sales proposals to complete purchases.
Delivered exemplary customer service and support by remaining poised in most stressful situations.
Fostered relationships with customers to expand customer base and retain business.
Partnered with sales representatives during customer consultation to build agency and customer relations.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.