Mary Loaiza
Miami,FL
Summary
Hardworking front desk receptionist professional ,offers great people skills, is organized, and has a deep understanding of patients/customers needs. Experience with electronic recordkeeping, insurance verification, as well scheduling appointments. Looking to expand my expertise into other sectors.
Overview
6
6
years of professional experience
Work History
Insurance Verification Specialist
South Florida Dermatology
Miami, Florida
04.2025 - 08.2025
- Verified insurance benefits for patients at leading dermatology practice.
- Resolved verification discrepancies through effective communication with insurance companies.
- Maintained accurate patient records within electronic health systems.
- Educated patients on coverage options and financial obligations.
- Trained new team members on verification processes and system functionalities.
Front Desk Receptionist
South Florida Diagnostic Imaging
Miami, Florida
09.2021 - 04.2025
- Greeted patients and visitors, ensuring a welcoming environment at the imaging center.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Scheduled patient appointments using electronic health record systems for accurate tracking.
- Processed patient registration forms, verifying information for data accuracy and compliance.
- Coordinated with medical staff to ensure timely patient flow throughout the facility.
- Assisted patients with insurance verification and billing inquiries for smooth transactions.
Drive-Thru Cashier
Taco Bell
Miami, Florida
05.2019 - 09.2021
- Processed customer orders accurately and efficiently at drive-thru window.
- Handled cash transactions, ensuring accurate cash register operations.
- Provided friendly service while taking orders and addressing customer inquiries.
- Collaborated with team to maintain timely service during peak hours.
- Maintained cleanliness and organization of drive-thru area throughout shifts.
- Assisted in training new employees on procedures and customer engagement skills.
- Greeted customers, took orders, and delivered product information effectively.
Education
High School Diploma -
Félix Varela Senior High School
Miami, FL05-2021
Skills
- Insurance verification
- Patient education
- Time management
- Attention to detail
- Patient scheduling
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Insurance Verification Specialist
South Florida Dermatology
04.2025 - 08.2025
Front Desk Receptionist
South Florida Diagnostic Imaging
09.2021 - 04.2025
Drive-Thru Cashier
Taco Bell
05.2019 - 09.2021
High School Diploma -
Félix Varela Senior High School
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