Mary Lopez
Georgetown,TX
Summary
Dynamic Senior Stylist at Stitch Fix with a proven track record in customer needs assessment and performance improvement. Expertly curated personalized styling recommendations, enhancing client satisfaction through strategic feedback analysis. Skilled in problem-solving and appointment scheduling, driving successful collaborations across teams to elevate service quality and client retention. Known for flexibility and reliability, able to seamlessly integrate into different classroom settings and maintain instructional continuity. Strong focus on team collaboration, achieving results, and adapting to changing needs.
Overview
2026
2026
years of professional experience
Work History
Senior Stylist
Stitch Fix
11.2015 - Current
- Curated personalized styling recommendations based on client preferences and trends.
- Analyzed client feedback to refine styling strategies and improve customer satisfaction.
- Collaborated with cross-functional teams to develop seasonal note enhancements
- Participated on a focus team help the algorithm function better while creating looks for clients.
- Maintained my schedule while working 100% remote, using my time management skills to meet every deadline.
Substitute
Georgetown Independent School District
2021 - Current
- Adapted lesson plans to meet diverse student needs across various grade levels.
- Managed classroom behavior and maintained a positive learning environment.
- Collaborated with teachers to support curriculum implementation and instructional strategies.
- Provided individualized support to students, enhancing engagement and comprehension.
Salon Manager
Salon Sarah
2005 - 2016
- Oversaw daily salon operations, ensuring seamless service delivery and high customer satisfaction.
- Managed staff schedules, optimizing workforce allocation to meet peak demand periods.
- Developed and implemented training programs for new stylists, enhancing team skillsets and service quality.
- Monitored inventory levels, coordinating with suppliers to maintain stock of essential products and tools.
Office Administrator
McCoy Building Supply
2000 - 2005
- HR Assistance: recruiting, interviewing and initiating employment processing
- Processed customer invoices and payments, ensuring timely and accurate entries in accounting software.
- Resolved discrepancies in accounts by investigating transactions and coordinating with customers and internal teams.
- Maintained organized records of accounts receivable transactions for efficient retrieval and reporting.
- Collaborated with sales team to address billing inquiries and improve customer satisfaction.
- Assisted in month-end closing procedures, preparing necessary documentation for financial reporting.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
Education
Bachelor of Arts - Sociology
Texas State University
San Marcos, TX08-2004
High School Diploma -
Belton High School
Belton, TX05-2000
Skills
- Customer needs assessment
- Performance improvement
- Employee relations
- Appointment scheduling
- Problem solving skills pertaining to client relations/retention and supply chain issues
- Assessing the needs of clients with little to no feeback
Timeline
Senior Stylist
Stitch Fix
11.2015 - Current
Substitute
Georgetown Independent School District
2021 - Current
Salon Manager
Salon Sarah
2005 - 2016
Office Administrator
McCoy Building Supply
2000 - 2005
Bachelor of Arts - Sociology
Texas State University
High School Diploma -
Belton High School