Mary Lott

• Created and maintained safe learning environment for students.
• Documented and shared important milestones with each student's parents and guardians.
• Adapted lesson plans based on student performance data to ensure success for all learners.
• Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.

• Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
• Enforced classroom routines to keep students on schedule and operating at consistent level.
• Maintained student attendance and assignment records to prevent lapses during teacher absences.
• Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
• Left notes for head teacher about notable students, events and problems.

• Setting and meeting goals for service, operations, and financial results.
• Maintaining excellent customer service standards.
• Maintaining property and equipment.
• Inspecting and adhering to safety and sanitation guidelines.
• Performing front-line customer service.
• Manage Restaurant Controls such as labor cost, inventory and cash procedures on a daily basis.
• Responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards.
• Works with the team of Department Managers that has specific responsibilities.
• Help department managers set their own goals, follow up on progress and provide coaching to improve Department Managers results.
• Responsible for hiring and developing department management and shift managers.
• Recruits, selects, develops and retains an optimum number of crew, maintenance, and management who are enthusiastically dedicated to customer satisfaction.
• Plans and conducts leadership team meetings.
• Completes and presents performance appraisals based on defined goals and objectives for all restaurant employees in a timely manner.
• Knows, enforces, and educates crew on all appropriate policies, labor laws, security and safety procedures.
• Manages the development and training of crew and shift management employees, including crew initial and follow-up orientations.

Oversaw & Worked in all three department roles. Department Managers are responsible for all Restaurant operations while managing the shift. Department Managers work as a team with the General Manager to build and maintain a strong friendly relationship with crew and customers.

Guest Service Department

• Ensure Crew/Managers deliver superior Customer Service.
• Sales Promotions are executed properly.
• All service staff are trained in service procedures.

Kitchen Department Manager

• Maintain safe food practices.
• Controlled food cost procedures.
• Ensure everyone is trained in production procedures.
• Monitor and train Crew/Managers with new and promotional products.
• Responsible for ordering, truck delivery’s and inventory counts.

People Department Manager

• Hire qualified friendly individuals.
• Train crew by using tools provided.
• Create weekly crew schedules.
• Monitor and execute crew recognition programs.
• Keep crew motivated to deliver friendly courteous service.