Mary Lumbreras
Indiana
Summary
A professional social worker proficient in two languages and has 15 years of experience encouraging and supporting individuals to grow personally and professionally. Exceptional capacity to empathize with disadvantaged persons suffering from mental illnesses. Well-known for the capacity to maintain composure and steadiness under duress. Strong interpersonal skills, as well as teamwork and leadership ability. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Manager-Crisis Diversion Program
Edgewater Health
11.2023 - Current
- Work with law enforcement and community agencies to reduce emergency department and psychiatric hospitalizations via quick intervention.
- Defined clear targets and objectives and communicated to other team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Police Social Worker (Villa Park)
NEDFYS
02.2023 - 10.2023
- Independently follows up on police, school, medical, and public suggestions and advices police on case management.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
Intact Licensed Case Manager(remote)
Association House
10.2022 - 01.2023
- Co-facilitated face-to-face transitional family meetings with DCFS Investigative Specialists within 48 hours of case assignment.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
HS/PRS Case Manager(remote)
Lutheran Immigration and Refugee Service
05.2022 - 12.2022
- Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Family Reunification Specialist-YRS Unaccompanied Minors
Heartland Alliance
05.2021 - 08.2021
- Work with the Office of Refugee Resettlement and unaccompanied child assistance providers.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked flexible hours across night, weekend, and holiday shifts.
Program Manager
Maryville Academy-Jovenes Adelante/ORR
01.2021 - 05.2021
- Coordinated with the care team (10-15 staff) to advance case management requirements
- Improved staffing during busy periods by creating employee schedules and monitoring call outs.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
EHS-Home Visitor (0-3)
Henry Booth House
01.2020 - 01.2021
- Interview families and monitor child development.
- Provided crisis intervention when necessary, connecting families with appropriate supports and resources to address immediate needs.
- Conducted weekly home visits to assess conditions.
Scattered Site Case Manager
Facing Forward to End Homelessness
01.2019 - 12.2019
- Conduct monthly home visits for families or individuals on caseload.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout process of reaching those objectives.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
Parent Educator (Bilingual)
SGA Youth & Family Services
03.2018 - 01.2019
- Manage monthly parent-toddler support sessions.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Educated clients on parents roles with focus on skill development and guiding children through nurturing parenting.
Resident Services Coordinator/Supervisor (Bilingual)
The Habitat Company
02.2017 - 12.2017
- Planned and hosted 500 senior citizens' activities to promote healthy living.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Coordinated with local agencies to provide essential services for residents, such as healthcare, transportation, and financial assistance.
Assistant Teacher/Mentor (Bilingual)
West Town Academy
02.2016 - 11.2016
- Assist 15-25 youth with daily class work, tutoring, after-school activities, and mentorship to boost confidence and establish long-term objectives.
- Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Youth Scholars, Skills, and Service Program (YS3) Mentor
Innovations High School-Circle Foundation
06.2015 - 02.2016
- Youth Scholars, Skills, Service (YS3) program supports 15-20 at-risk alternative high school students.
- Provided resources to support students in achieving career goals.
- Empowered students through counseling and skill-building exercises.
Operations Specialist
Teen Living Programs
11.2014 - 06.2015
- Budgeted and operated youth program services and resources.
- Managed inventory control, ensuring optimal levels of stock while minimizing waste and costs.
- Implemented necessary changes in response to shifting business needs, maintaining proactive approach to problem-solving.
Rapid Rehousing Case Manager (Bilingual)
La Casa Norte
02.2013 - 10.2014
- Supported clients to live independently.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Supervisor/Bilingual Case Manager (Bilingual)
San Jose Obrero Mission
12.2010 - 02.2013
- Group psychoeducational therapy for 10-40 male clients addressed drug misuse, mental health, and immigration hurdles to self-sufficiency.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in field.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
Paraprofessional
AMIKids Infinity Therapeutic High School
01.2010 - 11.2010
- Supported 15-40 students with emotional and behavioral disorders to meet IEP goals.
- Fostered positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
Bilingual Case Manager
T.A.S.C-Adult Criminal Justice Services
02.2008 - 12.2009
- Oversaw 90% success rate for 60-100 criminal clients who completed rehabilitation and sought full-time jobs.
- Monitored clients' progress to adjust treatment plans accordingly.
- Advocated for clients'' rights within legal systems, ensuring adherence to regulations governing provision of services for individuals with limited English proficiency.
Human Resources Assistant
Harold Washington College
01.2007 - 01.2008
- Compiled prepared reports and documents about personnel.
- Developed and maintained HR policies and procedures.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Education
Masters - Social Work
University of Michigan School of Social Work
Ann Arbor, MI 03.2024 - Current
Bachelor of Arts - Applied Behavioral Science
National Louis University
Chicago, Illinois 2017 - 2019
Skills
- Documentation And Reporting
- Team Development
- Teamwork and Collaboration
- Needs Assessment
- Employee Coaching and Mentoring
- Task Delegation
- Schedule Management
- Employee Development
- Policy Implementation
- Staff Training and Development
- Negotiation and Conflict Resolution
- Analytical Thinking
Technical And Language Skills
SBRIT certification, CIT coordinator certification, CWEL license, Outlook, Word, PowerPoint, Email, Excel, Publisher, COPA, Gateway, Salesforce, HMIS, Client Track, PowerSchool, English, Spanish
Languages
Spanish
Native or Bilingual
Timeline
Masters - Social Work
University of Michigan School of Social Work
03.2024 - Current
Manager-Crisis Diversion Program
Edgewater Health
11.2023 - Current
Police Social Worker (Villa Park)
NEDFYS
02.2023 - 10.2023
Intact Licensed Case Manager(remote)
Association House
10.2022 - 01.2023
HS/PRS Case Manager(remote)
Lutheran Immigration and Refugee Service
05.2022 - 12.2022
Family Reunification Specialist-YRS Unaccompanied Minors
Heartland Alliance
05.2021 - 08.2021
Program Manager
Maryville Academy-Jovenes Adelante/ORR
01.2021 - 05.2021
EHS-Home Visitor (0-3)
Henry Booth House
01.2020 - 01.2021
Scattered Site Case Manager
Facing Forward to End Homelessness
01.2019 - 12.2019
Parent Educator (Bilingual)
SGA Youth & Family Services
03.2018 - 01.2019
Bachelor of Arts - Applied Behavioral Science
National Louis University
2017 - 2019
Resident Services Coordinator/Supervisor (Bilingual)
The Habitat Company
02.2017 - 12.2017
Assistant Teacher/Mentor (Bilingual)
West Town Academy
02.2016 - 11.2016
Youth Scholars, Skills, and Service Program (YS3) Mentor
Innovations High School-Circle Foundation
06.2015 - 02.2016
Operations Specialist
Teen Living Programs
11.2014 - 06.2015
Rapid Rehousing Case Manager (Bilingual)
La Casa Norte
02.2013 - 10.2014
Supervisor/Bilingual Case Manager (Bilingual)
San Jose Obrero Mission
12.2010 - 02.2013
Paraprofessional
AMIKids Infinity Therapeutic High School
01.2010 - 11.2010
Bilingual Case Manager
T.A.S.C-Adult Criminal Justice Services
02.2008 - 12.2009
Human Resources Assistant
Harold Washington College
01.2007 - 01.2008
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