Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mary Lyons

Manchester,NH

Summary

In semi-retirement, to find employment opportunity within the field of human services; a place for a seasoned, educated professional, with a passion for the human condition in all its manifestations, forging paths for recovery and renewal, to contribute skills cultivated from both conventional and unconventional life trajectories.

Overview

35
35
years of professional experience

Work History

Intake Specialist

The Farnum Center
03.2023 - Current
  • Represents the face of Farnum ergo Easterseals, in all capacities, paramount for incoming clientele, vital too for families, providers, brokers, and collaborative community services.
  • Maintains external and internal facility awareness, in order to ensure functional communication dynamics amongst unit staff, administration, admissions, and service providers.
  • Maintains adherence to regulatory mandates for securing privileged information when communicating intra, extra.
  • Promulgates a supportive and positive atmosphere from which staff, clients. and families draw security,

Gardener

New Morning Schools
07.2022 - Current
  • Planting and transplanting, pruning, weeding, thinning, composting, and growing from seed.
  • Works independently without need for direct supervision.

Manager of Operations

Devereux Advanced Behavioral Health
04.2019 - 12.2020
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and deadline oversights.
  • Identified and resolved unauthorized, unsafe or ineffective practices, including potential negligence and employment issues.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Trained employees, new and current, on proper protocols and regulatory compliance.
  • Encouraged employees to take part in team meetings, by assigning topics and reports for review.
  • Reviewed shift reports daily to understand immediate concerns, conceive future challenges, devise intelligent solutions.
  • Responded weekly to Directors and medical staff.
  • Responsible for property maintenance.
  • Liaison among town officials, emergency services, and law enforcement.

Shelter Manager and Program Coordinator

Domestic Abuse Services, Inc.
01.2013 - 09.2015
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Organized and managed program development from conception through successful execution.
  • Designed program implementation and maintenance plan.
  • Coordinated efficient shelter management systems, supervised advocates.
  • Daily interface with court systems, security, and law enforcement.
  • Law enforcement intermediary and liaison.

MICA Case Manager

The Albany Citizens Council, Inc.
08.2006 - 03.2008
  • Worked individually and with colleagues to develop and implement individualized care plans and documented patient interactions and interventions in transition to digital charting systems.
  • Identified care needs of individual clients and coordinated responses based on collaborative interface with multiple resources.
  • Treatment planning.
  • Individual and group counseling.
  • Intakes, Diagnosis, Treatment and Discharge Planning, Referrals.

Assistant Counsel

The New York State Tax Appeals Tribunal
10.1988 - 02.1991
  • Managed high-volume caseload in demanding circuit.
  • Reviewed motions for reconsideration, hearing testimonies and exhibits, Administrative Law Judge determinations, case conferencing, mastery of Publication 178 for integration, as well as state and federal constitutional law theory and practice, writing appellate determinations for review of Chief Counsel, administrative approval and publication.
  • Tracked and researched developing precedent in legislation regarding Unincorporated Business and Sales Tax, for specified presentations on pertinent appellate points in review.

Education

J.D. - Law

Vermont Law School
South Royalton, VT
05.1987

Bachelor of Arts - English Literature

Hobart And William Smith Colleges
Geneva, NY
05.1984

Skills

  • Analytical thinking, problem solving, diversion and/or remedy oriented
  • Community Human Services affiliate
  • Collaborative, team based dynamics
  • Management and Supervisory experience
  • Clinical Case Management/Addictions and DV
  • Commands authority while nurturing autonomy
  • Seasoned work and wisdom ethic
  • Inter and Intra state networking
  • Affable and authentic
  • Reliable and consistent

Affiliations

The Manchester Animal Shelter, Volunteer

Hope for NH Recovery Center, Board of Directors

Palisade, Coalition to Eradicate Human Trafficking, Co- Founder

The Outward Bound School

The American Red Cross, Disaster Action Team deployed since 2013 to disasters local, and national.

The Adirondack Mountain Club


Timeline

Intake Specialist

The Farnum Center
03.2023 - Current

Gardener

New Morning Schools
07.2022 - Current

Manager of Operations

Devereux Advanced Behavioral Health
04.2019 - 12.2020

Shelter Manager and Program Coordinator

Domestic Abuse Services, Inc.
01.2013 - 09.2015

MICA Case Manager

The Albany Citizens Council, Inc.
08.2006 - 03.2008

Assistant Counsel

The New York State Tax Appeals Tribunal
10.1988 - 02.1991

J.D. - Law

Vermont Law School

Bachelor of Arts - English Literature

Hobart And William Smith Colleges

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Mary Lyons