Mary Maconaghy
Aston Mills,PA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
33
33
years of professional experience
Work History
Server
Caleb's American Kitchen
12.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Owner
Goddess Co.
02.2021 - Current
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Designed and cultivated all products and marketed to target audiences.
- Processed all orders and inputted into Quickbooks.
- Placed inventory and ordered supplies.
- beagoddessgirl.com
Server/Day Shift Manager
Phillips Crab House
05.1990 - 09.1991
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Managed staff hiring, training and supervision.
Education
Bachelor of Arts - Health And Physical Education
Temple University
Philadelphia05.1999
Skills
- Sales Expertise
- Top OpenTable review server
- Price Memorization
- Contamination Prevention
- Server Training
- Menu Item Recommendation
- Performance Improvement
- Guest Seating
- Special Dietary Requirements
- Cocktail Knowledge
Timeline
Server
Caleb's American Kitchen
12.2022 - Current
Owner
Goddess Co.
02.2021 - Current
Server/Day Shift Manager
Phillips Crab House
05.1990 - 09.1991
Bachelor of Arts - Health And Physical Education
Temple University
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