Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Mary Mandela

Hanover,MD

Summary

Multi-talented Operations Manager with 5+ years of experience bringing background in financial administration, business development and operations leadership. Skilled at stepping into different areas with flexible and resourceful approach. Visionary project and program leader with exceptional problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Operations Analyst/Procurement Officer

MDOT- SHA
Hanover, MD
08.2023 - Current
  • Asset management and maintenance
  • Create Requisitions, Purchase Orders, Invoicing, Receiving Reports and Direct Vouchers using the following applications: FMIS, EPICS, Emma, MStars
  • Work with management to procure federal funding using F42/30 applications
  • State of Maryland Credit card holder
  • Reconcile monthly credit card transactions
  • Created new organizational systems and processes, used by the organization to help with Fleet Management
  • Supported Office management with introducing a task management system
  • Work in procurement according to MD Comar 21 standards to procure assets.

Director of Operations

Revival Harvest Supernatural School
Pasadena, MD
01.2021 - 08.2023
  • Operations Manager of a Ministry School (RHSS)
  • Event Planning between RHLC (Redemption House Life Center) church and RHSS
  • Implemented operational systems and built teams to support the growth and needs of the school
  • Recruited, train and motivate volunteers
  • Provided leadership, insight and mentoring to newly
  • Used various technologies to support social media, virtual learning, student records, accounting and budgeting of RHSS
  • Was the go to jack-of-all trades person to see, even if students were looking for moral support or advice.

Office Manager

Remote Tiger
Greenbelt, MD
01.2014 - 04.2017
  • Administered payroll and maintained proper documentation of employee personnel.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Interpreted and communicated work procedures and company policies to staff.
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Quickbooks, Paychex, E-verify
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

Education

Bachelor of Science - Computer And Information Systems Security

UMBC
Baltimore, MD
05.2002

Skills

  • Decision Making
  • Policy Development and Enforcement
  • Recruitment and Hiring
  • Training Management
  • Focus and Follow-Through
  • Records Organization and Management
  • Process Improvements
  • Operations Oversight
  • Administrative Management
  • Hiring and Onboarding
  • Payroll Administration and Timekeeping
  • Desktops, Laptops and Mobile Devices
  • Database Maintenance
  • Word Processing
  • Calendar Management
  • Verbal and Written Communication
  • Business process improvement
  • Strategic Planning
  • Workflow Analysis
  • Operational Reporting
  • Technical Writing
  • Microsoft Office Suite
  • Invoice Processing
  • Payment Processing
  • Bank Reconciliation
  • Invoicing
  • Bank account reconciliations
  • Payroll Management
  • Documentation
  • General ledger accounting
  • Project Management
  • Quickbooks

Certification

  • PMP(Project Management Professional)
  • MD Procurement Course

Affiliations

Regular volunteer for community outreach

ESOL Adult Volunteer Teacher

Timeline

Business Operations Analyst/Procurement Officer

MDOT- SHA
08.2023 - Current

Director of Operations

Revival Harvest Supernatural School
01.2021 - 08.2023

Office Manager

Remote Tiger
01.2014 - 04.2017

Bachelor of Science - Computer And Information Systems Security

UMBC

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Mary Mandela