Summary
Work History
Education
Skills
Websites
Timeline
Generic

Mary Marsico

Eugene,OR

Summary

I am a driven, dedicated, and reliable fourth-year college student pursuing a career in journalism. I am a skilled multitasker with a strong work ethic, excellent teamwork, problem-solving, and organizational abilities who is eager to help my team with any task. I am a dependable and committed team player that is industrious and resourceful.

Work History

Waitress

Mason Restaurant
Sherwood , OR
06.2021 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.

Student Reporter

Duck TV
Eugene , OR
03.2021 - Current
  • Captured excellent photos to provide imagery for stories.
  • Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast.
  • Delivered local news and feature reports in public radio style for Duck TV news programs.
  • Communicated with journalists and interviewed subjects to gather details.
  • Disseminated news content through social media for better engagement with audiences and faster reporting.
  • Shot video to accompany news stories.
  • Wrote news stories, developed leads and constructed headlines.

Intern

University Of Oregon Sports Nutrition Program
Eugene , OR
09.2019 - 03.2021
  • Provided Nutritional Support for University of Oregon Athletic Programs
  • Sorted and organized files, spreadsheets and reports.
  • Delivered clerical support by handling range of routine and special requirements.
  • Maximized productivity by analyzing protocols and identifying areas for improvement.
  • Collaborated in professional team to solve workflow issues.

Sales Associate

Tan Republic
Sherwood , OR
06.2019 - 01.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.


  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.

Barista

Dutch Brothers Coffee
Sherwood , OR
01.2017 - 01.2019
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained regular and consistent attendance and punctuality.
  • Prioritized drink requests while managing interruptions.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Developed and demonstrated skillful and creative latte art to engage customers.

Volunteer

Blanchet House
Portland, OR
11.2016 - 11.2018
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.

Hostess

Cracker Barrell
Tualatin, OR
01.2016 - 12.2017
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating and menu information.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Assisted managers with quickly resolving service- and food-related issues.

Education

Bachelor of Science - Journalism

University of Oregon
Eugene, Oregon
06.2022

Minor - Food Studies

University of Oregon
University Of Oregon
06.2022

Skills

  • News Anchoring
  • News Reporting
  • Sports Reporting
  • Specialized Area Reporting
  • Story Pitches
  • Story Editing
  • Adobe Systems Creative Cloud
  • Verbal and Written Communication
  • Creative Writing
  • Information Gathering
  • Time Management
  • Relationship Building
  • Decision Making
  • Analytical Thinking
  • Critical Thinking
  • Attention to Detail
  • Personal Assistance
  • Transactions and Cash Handling
  • Special Requests and Substitutions
  • High Energy and Stamina
  • Presentation Delivery

Timeline

Waitress

Mason Restaurant
06.2021 - Current

Student Reporter

Duck TV
03.2021 - Current

Intern

University Of Oregon Sports Nutrition Program
09.2019 - 03.2021

Sales Associate

Tan Republic
06.2019 - 01.2021

Barista

Dutch Brothers Coffee
01.2017 - 01.2019

Volunteer

Blanchet House
11.2016 - 11.2018

Hostess

Cracker Barrell
01.2016 - 12.2017

Bachelor of Science - Journalism

University of Oregon

Minor - Food Studies

University of Oregon

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Mary Marsico
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