Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Martorano

Chicago,ILLINOIS

Summary

Current student working toward certification in DMS/Radiography and seeking opportunity to begin career. Experienced working in challenging environments. Excited about opportunity to take next career step with Stellar Career College.

Overview

6
6
years of professional experience

Work History

Community Assistant

Varsity Campus
09.2022 - Current
  • Established rapport with diverse populations through active listening skills and empathy, promoting an inclusive living environment.
  • Maintained open communication with tenants to proactively handle questions and complaints.
  • Maintained a high level of empathy, respect, and compassion to all residents
  • Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
  • Provided emotional support for residents experiencing medical,financial and personal hardships
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
  • Developed strong communication and organizational skills through working on group projects.
  • Applied effective time management techniques to meet tight deadlines.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained extensive knowledge in accurate record keeping, analysis and reporting.
  • Proven ability to learn quickly and adapt to new situations.

Nanny

Rogers And Towey Families
01.2019 - 06.2023
  • Engaged with children on age-appropriate level.
  • Administered basic first-aid and medication in emergency situations.
  • Expanded cultural awareness through exposure to diverse activities, literature, and cuisine, fostering an appreciation for global perspectives in young minds.
  • Encouraged children to be understanding and patient with others.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.


Peer Mentor

William Howard Taft High School
08.2019 - 06.2021


  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Collaborated with parents, school faculty and social workers to address problems and grow student success.
  • Counseled 30 students individually to assist in overcoming obstacles, make proper choices to be complete high school
  • Developed mentees' life skills such as time management, communication, and problem solving
  • Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
  • Implemented strategies and provided comfort to help mentees manage stress and difficult emotions.
  • Increased retention rates by identifying at-risk students early on and providing necessary resources for success.

Volunteer

St.Baldricks Foundation
01.2018 - 03.2021
  • Used strong interpersonal communication skills to convey information to others.
  • Facilitated community outreach to expand participation and support.
  • Participated group discussions and activities to meet fundraising goals.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Met with recipients of our "Hero Fund" grant to be able to better convey to donors how their money was used to find a cure for childhood cancer
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

Associate of Arts -

Harold Washington College
Chicago, IL
05.2024

High School Diploma -

William Howard Taft High School
Chicago, IL
05.2021

Skills

  • Emotional awareness
  • Empathy and Compassion
  • Needs Assessment
  • Flexible and Adaptable
  • Accuracy and Precision
  • Problem-Solving
  • Active Listening
  • Time Management
  • Time Management
  • Data Entry & Record Maintenance

Timeline

Community Assistant

Varsity Campus
09.2022 - Current

Peer Mentor

William Howard Taft High School
08.2019 - 06.2021

Nanny

Rogers And Towey Families
01.2019 - 06.2023

Volunteer

St.Baldricks Foundation
01.2018 - 03.2021

Associate of Arts -

Harold Washington College

High School Diploma -

William Howard Taft High School

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Mary Martorano