Workday
Mary Mauck
Sr. People Success Business Partner
Tacoma,WA
Summary
Strategic, results-oriented HR leader with 15+ years experience partnering with execs to drive organizational and employee success. Skilled in strategic HR planning, talent management, performance coaching, organizational development, and change management. Proven track record of delivering impactful HR initiatives and programs in fast-paced, global corporate environments. Adept at building strong relationships and collaborating across functions to achieve business objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Temp HR Business Partner (mat Leave Coverage)
MG2
10.2023 - 03.2024
- Advised and coached execs re: talent management, goal setting and org dev/org change.
- Improved efficiency of HR workflows re: LOAs, ER case management, comp admin, CA compliance and created Manager resources.
Sr. HR Business Partner
Five9, Inc
06.2021 - 02.2023
- Streamlined HR processes for improved efficiency, leading to better decision-making and resource allocation.
- Partnered with CIO to lead value added initiatives resulting in increased engagement and performance scores enabling growth in IT org capabilities and align operations with strategic plans.
- Identified and implemented data driven engagement strategies for G&A teams to increase employee satisfaction and retention, yielding a 20%+ YoY increase.
- Led total rewards and performance cycles, annual headcount and succession planning and capacity planning.
- Coached leaders and first time managers re: talent growth strategy, remote workforce management, org planning and restructuring, goal setting, and HR People analytics.
- Partnered with HR COE's to deploy pay-for-performance program, leadership succession planning, and courageous conversations across global regions.
Sr. People Partner
Udemy
09.2019 - 06.2021
- Led global change initiatives for CTO and SVP of Product i.e. deploying annual Impact Cycle, customer quality initiatives, remote first onboarding to accelerate ramp in roles, and scaling engineering operations in IRE and IN.
- Partnered with HR COE's to overhaul employee experience programs, resources, ERG development, new benefit offerings and communication strategies.
- Analyzed metrics and trends in support of business teams to develop hiring and talent management strategies, headcount & succession planning, engagement action plans, L&D needs, team based total rewards strategies, and assess trends/risks.
- Led annual performance and total rewards cycles, structuring compensation and benefits according to market conditions and budget demands.
- Partnered with L&D to develop in-house learning content.
- Liaised between partners and internal stakeholders to resolve conflicts.
Director of People
Swift Navigation
02.2018 - 05.2019
- Built and managed HR team of 4, enhancing culture and employee programs.
- Designed, launched, analyzed and communicated insights of 1st engagement survey = 82% eNPS.
- Developed exec People dashboard of hiring metrics and operational health.
- Designed and developed talent programs i.e onboarding, new manager training, soft skills/DEI tech talks, working culture committee and recognition programs.
- Championed diversity and inclusion efforts, promoting inclusivity and reduced hiring biases.
- Automated and delivered annual focal cycle with 100% on time completion.
Head of HR
Kiip
11.2016 - 02.2018
- Optimized recruitment processes, attracting top-tier talent for critical positions within company improved hiring efficiency from 8 mos to 60 days.
- Streamlined HR processes for increased efficiency and improved employee satisfaction.
- Implemented company wide OKR program in partnership with Exec team and Perdoo.
- Revised employee handbook and policies to comply with local, state and federal requirements.
- Oversaw benefits administration, providing competitive offerings while maintaining cost-effectiveness for company. Implemented 401k match.
- Championed diversity and inclusion efforts, promoting inclusion and equity.
- Company was acquired by 9th Decimal.
Sr. HR Manager
Future US
12.2014 - 07.2016
- Partnered with US exec leadership to translate strategic goals into restructure, retention, and comp initiatives that returned US entity to profitability.
- Led and finalized annual performance/salary reviews with 100% completion.
- Relocated SF office in 30 days, managing remodel and amenities in new office.
- Led, advised, and consulted UK management through layoffs, restructuring and re-shoring in 2016.
- Managed Facilities and IT staff of 3.
Education
Bachelor of Science - Business Administration And Management
Central Washington University
Ellensburg 09.1989 - 06.2024
Software
Greenhouse
CultureAmp
Asana
ADP Workforce Now
TriNet
Paylocity
Skills
Continuous Improvement
undefinedAccomplishments
- Increased engagement in collaboration with CMO that activated Sales to exceed goal by 30% and grow partner marketing new client base by 25% in Year 1 at Five9.
- Optimized IT's annual talent development cycle, people programs and retention with CIO, reducing time spent in meetings. Optimized onboarding process for IT new hires, increasing time-to-productivity ratios at Five9.
- Facilitated up-skilling and team building initiatives tied to goal setting, mentoring, team building, early-in-career support; and communication/trust at Five9.
- Optimized virtual onboarding content of business teams to accelerate new hire learning with a 95% employee satisfaction at Udemy.
- Aligned talent branding, hiring targets, pipelines, and hiring efficiency to scale org 2x, with AUS expansion at Swift Navigation.
Certification
SHRM SPHR Certification, Spring 2024
Timeline
Temp HR Business Partner (mat Leave Coverage)
MG2
10.2023 - 03.2024
Sr. HR Business Partner
Five9, Inc
06.2021 - 02.2023
Sr. People Partner
Udemy
09.2019 - 06.2021
Director of People
Swift Navigation
02.2018 - 05.2019
Head of HR
Kiip
11.2016 - 02.2018
Sr. HR Manager
Future US
12.2014 - 07.2016
Bachelor of Science - Business Administration And Management
Central Washington University
09.1989 - 06.2024
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