Summary
Overview
Work History
Education
Skills
Timeline

MARY MAYO

Greenville,United States

Summary

Team-oriented Sales Accounting leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance. Analytical, organized and detail-oriented with ten plus years experience. Collaborative team leader and a track record of delivering strategic solutions to resolve challenges.

Overview

21
21
years of professional experience

Work History

Sales Accounting Group Leader

Speedway, LLC
Greenville, NC
01.2008 - Current
  • Trained new team members by relaying information on company procedures and requirements.
  • Attended staff development meetings and workshops and applied information from those events into daily activities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed daily reports on write offs, invoices, transfers and audits for regions that was assigned. To ensure no overstating has occurred.
  • Communicated with various departments to rectify any matter that may arise.
  • Notified appropriate Leaders of any excess cash and inventory issues.
  • Assembled Training Manual for Sales Accounting Processors to learn Aries systems and properly process daily store reports.
  • Reorganized and enhanced employee training to close knowledge gaps and boost group performance.
  • Answered questions and assisted employees with troubleshooting during software.
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Exceeded goals through effective task prioritization and great work ethic

Office Administrative Assistant

Greenville Dental Lab, Inc.
Greenville, NC
01.2005 - 01.2008
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Responded to inquiries from callers seeking information.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

Dental Office Assistant

Jerry L. Barker, DDS
Greenville, NC
02.2002 - 01.2005
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy and applying lead aprons.
  • Sterilized rooms and prepped equipment and instruments for procedures daily

Education

Honors Diploma - Medical Office Assistance

Stratford Career Institute , Saint Albans, VT
01.2002

No Degree - Paralegal Studies

Pitt Community College, Winterville, NC

High School Diploma -

Farmville Central High School, Farmville, NC
06.1992

Skills

  • Research and Analytical Skills
  • Office Equipment Operation
  • Multitasking and Time Management
  • Database Entry
  • Spreadsheet Development
  • Strong Organizational Skills
  • Computers and Technology
  • Employee Performance Reviews
  • Procedure Manual Writing
  • Customer Service
  • Team Engagement

Timeline

Sales Accounting Group Leader - Speedway, LLC
01.2008 - Current
Office Administrative Assistant - Greenville Dental Lab, Inc.
01.2005 - 01.2008
Dental Office Assistant - Jerry L. Barker, DDS
02.2002 - 01.2005
Stratford Career Institute - Honors Diploma, Medical Office Assistance
Pitt Community College - No Degree, Paralegal Studies
Farmville Central High School - High School Diploma,

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MARY MAYO