Mary McClellan
Katy,TX
Summary
Demonstrated success in developing and implementing new accounts and deal strategies. Demonstrated success in leading and managing international supply chains. Skilled in budgeting with a basic understanding of financial information. Supportive Supply Chain Supervisor proficient in designing supply chains that support business objectives and cost reduction strategies. Talented in managing inventory levels and performing periodic site audits of key suppliers. Offering 5 years of excellence in manufacturing industry.
Overview
14
14
years of professional experience
Work History
Production Supervisor
Berner Food And Beverage Inc
Dakota , IL
2017.06 - 2022.12
- Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirement
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Resolved issues quickly to maintain productivity goals.
- Achieved on-time shipments goal by empowering employees to continued success.
- Established clear priorities and production quality standards.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Coordinated with other departments to maintain smooth and efficient product flow.
Hub Supervisor
UPS
Chicago , IL
2015.01 - 2016.12
- Managed distribution network, logistics, trade compliance and warehouse management.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Supported senior company leaders by delivering reports outlining performance.
- Motivated workers to exceptional performance through implementation of new strategies.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Finance Manager
Atrium Healthcare
Rockford , IL
2013.01 - 2015.07
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Created organizational structures to improve accounting and finance functions.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Increased revenue by assisting with operations management, sales and marketing efforts.
- Mitigated process gaps and managed financial operational functions.
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
- Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions.
- Assessed expansion plans and presented costs to forecast trends and recommend changes.
- Created robust, diversified financial portfolios for clients.
- Evaluated competitor data and statistics to develop business investment strategy and drive growth.
- Prepared capital expenditure budgets to effectively manage infrastructure investment and long-term operations.
Customer Service Manager
Ron Weber And Associates
Loves Park , IL
2009.05 - 2013.05
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Resolved concerns with products or services to help with retention and drive sales.
- Aided senior leadership during executive decision-making processes and generated daily reports to recommend corrective actions and improvements.
Education
Associate of Applied Science -
Rock Valley College
Rockford, ILHigh School Diploma -
Auburn High School
Rockford, IL06.
Associate of Applied Science - Technical And Scientific Communication
Rock Valley College
Rockford, IL12.2004
BBA - Operations Management
DeVry University
Downers Grove, IL03.2019
Skills
- Financial Management and Reporting
- Methodology Improvements
- Federal Contracting
- Continuous Improvement Strategies
- Strategic Goals
- Performance Goals
- Supply Chain Distribution
- Contract Development and Management
- Procurement Logistics
- Management of Material Resources
- Operations Analysis
- Microsoft Tools
- Microsoft Office
- OSHA Requirements
Timeline
Production Supervisor
Berner Food And Beverage Inc
2017.06 - 2022.12
Hub Supervisor
UPS
2015.01 - 2016.12
Finance Manager
Atrium Healthcare
2013.01 - 2015.07
Customer Service Manager
Ron Weber And Associates
2009.05 - 2013.05
Associate of Applied Science -
Rock Valley College
High School Diploma -
Auburn High School
Associate of Applied Science - Technical And Scientific Communication
Rock Valley College
BBA - Operations Management
DeVry University
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