Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary McHale

Stratford,CT

Summary

Reliable • Team Player • Lifelong Learner • Professional • Outgoing • Personable • Great People Skills • Looking to Grow and Learn • Constantly Using Skills

Overview

11
11
years of professional experience

Work History

Team Member

The Tasty Yolk
10.2020 - 01.2023
  • Worked at a small family owned business that sells delicious breakfast sandwiches and other food
  • Attending to customers in a professional and timely manner
  • Taking customers orders through our text message and online ordering system and making sure it was done efficiently and accurately
  • Restocking condiments, maintaining cleanliness, making sure orders are given correctly to customers
  • Preparing coffee, getting drinks, replenishing items that are in need of doing so

Server

Bazille At Nordstrom
01.2021 - 11.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Seasonal Customer Service Associate

Nordstrom
10.2020 - 01.2021
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Performed cash, card and check transactions to complete customer purchases.
  • Delivered high-quality customer service by gathering feedback on product deficiencies.
  • Answered any questions a customer har regarding products/service

Barista/Cashier

Neiman Marcus
02.2019 - 03.2020
  • Cleaned counters, machines, and seating areas daily.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
  • Maintained and operated espresso machines, commercial coffee brewers, as well as other equipment.

Seasonal Sales Associate

Ann Taylor Loft
10.2018 - 01.2019
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories, etc.
  • Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
  • Assisted customers by finding proper clothing sizes and accessories
  • Offered help to customers and brought alternative sizes.
  • Prepared merchandise for sales floor by pricing or tagging.

Barry-sta

Barry's Bootcamp
11.2017 - 09.2018
  • Prepared and served healthy juices and protein based smoothies at a HIIT style fitness boutique.
  • Followed health, safety, and sanitation guidelines with proper hand washing, food storage, and sanitization.
  • Replenished ingredients, moving from cold or frozen storage to preparation area.
  • Built a rapport with each client I encountered.

Cashier

Giovanni Rana Pastificio & Cucina
08.2015 - 09.2017
  • Worked at a takeaway pasta station at an Italian restaurant in Chelsea Market.
  • Operated cash register for cash and credit card transactions.
  • Attended customers by accurately bagging the desired amount of pasta ordered.
  • Restocked pasta using the first in first out method.
  • Kept work areas clean, neat and organized to promote safety to maintain productivity.

Cashier

Garden Of Eden
12.2014 - 06.2015


  • Used POS system to check out customers' grocery items
  • Communicated with customers; made sure they found everything they needed
  • Maintained store cleanliness
  • Helped out in other departments in store when needed

Cashier

Waldbaum’s
09.2013 - 09.2014
  • Greeted customers at the beginning of each transaction
  • Made sure that my checkout area was clean and orderly
  • Determined the prices of items sold by weight using the scale
  • Used paging systems to request information and/or assistance for customers
  • Returned unwanted items to shelves

Cashier

The Pantry
09.2011 - 06.2013
  • Greeted customers before each transaction
  • Built a rapport with regular customers
  • Provided information about store policies and price checks
  • Marked prices on items and stocked them on shelves
  • Maintained store cleanliness

Education

Diploma -

Fairfield Ludlowe High School
Fairfield, CT

Skills

  • Money Handling
  • Product Knowledge
  • Attention to Detail
  • Stocking and Replenishing
  • Guest Satisfaction
  • Retail Transactions
  • Willingness to Learn
  • Product and Service Sales
  • Credit and Cash Transactions
  • POS Systems
  • Customer Service Excellence
  • Food and Beverage Preparation
  • Workstation Sanitation

Timeline

Server

Bazille At Nordstrom
01.2021 - 11.2021

Team Member

The Tasty Yolk
10.2020 - 01.2023

Seasonal Customer Service Associate

Nordstrom
10.2020 - 01.2021

Barista/Cashier

Neiman Marcus
02.2019 - 03.2020

Seasonal Sales Associate

Ann Taylor Loft
10.2018 - 01.2019

Barry-sta

Barry's Bootcamp
11.2017 - 09.2018

Cashier

Giovanni Rana Pastificio & Cucina
08.2015 - 09.2017

Cashier

Garden Of Eden
12.2014 - 06.2015

Cashier

Waldbaum’s
09.2013 - 09.2014

Cashier

The Pantry
09.2011 - 06.2013

Diploma -

Fairfield Ludlowe High School

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Mary McHale