Mary McLeod

Duties include but are not limited to:

• Maintaining aging as per management
• Creating and auditing daily manual pay runs including ad-hoc runs
• Verify all vendor set up transactions including new vendor setups and existing vendor updates
• Investigate SOX reporting monthly
• Trained all new Accounts Payable Specialists (APS) since 4/2019 including post 2020 done remotely
• Assist team with difficult or unique reconciliations
• Maintained good working relationships with vendors and resolved disputes

• Promoted to Accounts payable specialist II
• This was due to consistently meeting metrics regardless of invoice difficulty
• Metrics remain the same of 100 paid out invoices per week
• In addition to the department weekly goal to meet metrics, also have put forth ideas for incentives that have been implemented and successful
• Selected as new hires shadow for training purposes.

• Primary goal is to pay invoices on time per terms agreed upon with vendor
• Working from aging , prepare invoices for payment by reconciling difficult invoices due to discrepancies in receiving or price
• Achieved or exceeded metrics for this position is 100 invoices per week
• Reached out to vendors and customers to verify information and follow up on client issues
• Maintained good working relationships with vendors and resolved disputes

• Researched, compiled, and prepared reports, correspondence, and other information required by management
• Executed daily operations of sales commissions, sales performance by each rep
• Wrote, designed and produced month end reports, monthly progress reports for sales reps
• Computed figures such as balances, totals, and commissions
• Supervised and managed retention team for a children's literature distribution firm
• Manages timecards (ADP) for 40+ employees, approved time off requests and managed available time off for each employee
• Successfully handled daily reports for previous day sales including reporting percentage towards goal and informing reps of their previous day sales commission earnings
• Made recommendations to management concerning such issues as staffing decisions and procedural changes
• Served as go to person for sales reps for unusual or difficult sales.

• Was instrumental in creating incentives and other motivational tools for sales reps to ensure we achieved our monthly/yearly sales goals
• Supervised and managed retention team for a children's literature distribution firm
• Trained and managed up to 40 inside sales reps on sales pitches and proper usage of computer system and achieved significant improvements in their productivity
• Successfully managed a 4-person team in achieving a minimum retention rate of 83% of our customer base
• Coordinated activities with other supervisory personnel, and with other work units and departments
• Served as go to person for sales reps for unusual or difficult sales.

• Was instrumental in implementing customer service department for new company, included developing new procedures and processes
• Hired and discharged workers
• Answered incoming phone calls and emails from over 21,000 customers
• Handled complex service orders and hostile customers.