Summary
Overview
Work History
Education
Skills
Wrong address for past employer
Timeline
Generic

Mary Mcmanaway

Middletown,OH

Summary

Dynamic Assistant Manager with a proven track record at Family Dollar, excelling in team leadership and conflict resolution. Enhanced customer satisfaction through effective staff supervision and targeted coaching, resulting in improved performance. Skilled in retail operations management and decision-making, fostering a collaborative environment that drives results and empowers team members.

Overview

2026
2026
years of professional experience

Work History

Assistant Manager

Family Dollar
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Shift Supervisor

Kentucky Fried Chicken
04.2022 - 06.2025

Team Leader

Culvers Franchising System
03.2013 - 2017

Education

Stna And Cosmetology

Middletown High School
Middletown Ohio
06.1997

Skills

  • Customer service
  • Money handling
  • Decision-making
  • Problem-solving
  • Team leadership
  • Customer relations
  • Staff supervision
  • Task delegation
  • Staff management
  • Conflict resolution
  • Retail operations
  • Team building
  • Customer rapport
  • Retail operations management

Wrong address for past employer

KFC/kbp brands Middletown Ohio

Timeline

Shift Supervisor

Kentucky Fried Chicken
04.2022 - 06.2025

Team Leader

Culvers Franchising System
03.2013 - 2017

Assistant Manager

Family Dollar

Stna And Cosmetology

Middletown High School
Mary Mcmanaway