Mary meherg

Hardees Resturamt

08.2021 - 12.2025

Supervised team members to ensure compliance with operational standards and customer service excellence.
Trained new employees on restaurant procedures and safety protocols to enhance efficiency.
Managed inventory levels, reducing waste through effective stock rotation practices.
Implemented employee scheduling strategies to optimize staffing during peak hours.
Resolved customer complaints promptly to maintain high satisfaction rates and loyalty.
Monitored kitchen operations to uphold food quality and safety standards consistently.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Promoted a positive work environment through open communication and constructive feedback.
Kept employees operating productively and working on task to meet business and customer needs.
Exercised composure under pressure and in escalated customer service scenarios.
Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.