Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ricardo Brown

Hartford,CT

Summary

Proven track record of enhancing customer satisfaction and facility appearance, notably with Regal Black Sheep. Expert in utilizing time management and customer service skills to deliver exceptional service. Achieved commendable safe driving records, demonstrating both hard and soft skills essential for high-quality performance.

Overview

12
12
years of professional experience

Work History

Driver

Uber
01.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicate with customers effectively.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Commercial Janitorial Cleaner

Regal Black Sheep
08.2015 - 09.2018
  • Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
  • Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
  • Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
  • Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
  • Improved overall appearance of the facility by performing regular deep-cleaning tasks such as floor waxing, carpet shampooing, and window washing.

Janitorial Cleaner

United Federation Of Teachers
09.2012 - 10.2015
  • Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
  • Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
  • Demonstrated flexibility in working hours, accommodating special requests for after-hours cleanings or emergency situations.

Education

High School Diploma -

Samuel J Tilden
Brooklyn, NY
06.1996

Skills

Time Management

Valid Driver's License

Customer Service

Clean Driving Record

Safe Driving Practices

Punctual and Reliable

Additional Information

Personal References


  • Derick Wickham 347-852-3930
  • Stanley Brown 860-548-6824
  • Tracy Forster Ftracy69@gmail.com


Timeline

Driver

Uber
01.2021 - Current

Commercial Janitorial Cleaner

Regal Black Sheep
08.2015 - 09.2018

Janitorial Cleaner

United Federation Of Teachers
09.2012 - 10.2015

High School Diploma -

Samuel J Tilden

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Ricardo Brown