Mary Mgalula
Birmingham,AL
Summary
Collaborative leader who partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
Work History
Uber Driver
Uber
09.2019 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Cashier
Purple Onion
01.2016 - 09.2019
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Children's Ministry Director and Nursery Teacher
Grace And Truth Ministries
05.2010 - 01.2016
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
- Trained and supervised religious education instructional staff.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Manager
Kingdom Cleaning Company
03.2007 - 01.2014
- Created my own business.
- Developed and maintained relationships with customers and suppliers through account development.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Accomplished multiple tasks within established timeframes.
- Organized and detail-oriented with a strong work ethic.
- Cleaned and stocked as needed by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
Associate of Arts - Biblical Studies
Last Days Prophetic Training College
Lancaster, CA05-2024
Associate of Science - Business Administration And Management
College of Business Education
Dar Es Salaam, Tanzania07-1999
Skills
- Customer service
- Communication
- Multitasking and organization
- Hospitable
- Customer feedback management
- Stress management
- Time management
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Uber Driver
Uber
09.2019 - Current
Cashier
Purple Onion
01.2016 - 09.2019
Children's Ministry Director and Nursery Teacher
Grace And Truth Ministries
05.2010 - 01.2016
Manager
Kingdom Cleaning Company
03.2007 - 01.2014
Associate of Arts - Biblical Studies
Last Days Prophetic Training College
Associate of Science - Business Administration And Management
College of Business Education