Mary Mickles
Sacramento,CA
Summary
Dynamic Operations Manager with a proven track record at Walmart, enhancing operational efficiency and workforce management. Excelled in problem-solving and team leadership, significantly increasing profit by streamlining processes. Skilled in operations oversight and employee motivation, consistently achieving goals within budgetary and time constraints. 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
Work History
Operations Manager
Walmart
11.2013 - 08.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Increased profit by streamlining operations.
Education
AA - Human Resources Development
Consumes River College
1200 Valley High Dr2013
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Operational Efficiency
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Staff Training
- Management
- Operations Oversight
- Policies and procedures implementation
- Employee Motivation
Timeline
Operations Manager
Walmart
11.2013 - 08.2024
AA - Human Resources Development
Consumes River College
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