Dynamic sales professional with a proven track record at Pitney Bowes, excelling in customer relationship building and sales strategy development. Achieved significant revenue growth through effective upselling techniques and strong interpersonal communication skills. Committed to enhancing client satisfaction and driving business development in competitive markets.
Hi, I’m
Mary Milican
Taylor,MI
Summary
Overview
2026
years of professional experience
Work History
Arrow Uniform
Sales Representative
Job overview
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Pitney Bowes
National Sales Consultant
Job overview
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
- Exceeded sales goals through effective time management and resource allocations.
- Increased average deal size by upselling additional products and services to existing clients.
- Evaluated competitor offerings by conducting ongoing market research, proactively addressing potential threats to the company''s positioning.
- Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
- Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
- Launched successful marketing campaigns that generated an influx of qualified leads for the sales team to pursue further.
- Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Worked closely with product teams to understand customer needs and requirements.
- Collaborated with marketing teams to help sales campaigns reach target audiences.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Managed accounts to retain existing relationships and grow share of business.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Facilitated business by implementing practical networking techniques.
- Implemented systems and procedures to increase sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Prepared sales presentations for clients showing success and credibility of products.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
DriverSource Inc
Central Region Sales Director
02.2012 - 03.2025
Job overview
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
- Exceeded sales goals through effective time management and resource allocations.
- Increased average deal size by upselling additional products and services to existing clients.
- Evaluated competitor offerings by conducting ongoing market research, proactively addressing potential threats to the company''s positioning.
- Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
- Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
- Launched successful marketing campaigns that generated an influx of qualified leads for the sales team to pursue further.
- Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Worked closely with product teams to understand customer needs and requirements.
- Collaborated with marketing teams to help sales campaigns reach target audiences.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Managed accounts to retain existing relationships and grow share of business.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Facilitated business by implementing practical networking techniques.
- Implemented systems and procedures to increase sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Prepared sales presentations for clients showing success and credibility of products.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Education
Davenport UniversityDearborn
Associate Degree Management Marketing from Sales
05.1992
University Overview
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales strategy development
- Complex Problem-solving
- Sales development
- Product and service sales
- Customer retention
- Client service
- Negotiation tactics
- Upselling and cross selling
- Objection handling
- Relationship selling
- Sales consultation
- Customer needs assessment
- Performance improvement
- Account management
- Cold calling
- Lead prospecting
- Business development
- Performance tracking
- Contract negotiations
- Territory growth
- CRM proficiency
- Client account management
- Closing techniques
- Revenue generation
- Prospecting clients
- Expense reporting
- Territory management
- Sales forecasting
- Regulatory compliance
- Prospecting skills
- Network development
- Competitor research
Timeline
Central Region Sales Director
DriverSource Inc
02.2012 - 03.2025
Sales Representative
Arrow Uniform
National Sales Consultant
Pitney Bowes
Davenport University
Associate Degree Management Marketing from Sales
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