Mary Miller
Muscle Shoals
Summary
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
3
3
years of professional experience
Work History
FSQA Manager
Gemstone Foods, LLC
12.2023 - Current
- Determined quality department standards, practices, and procedures.
- Assisted in developing company-wide food safety policies that were consistent across multiple facilities.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Implemented new quality assurance and customer service standards.
- Maintained accurate documentation of all FSQA activities, including audit findings, corrective actions, and training records.
Quality Assurance Manager
The Best Dressed Chicken
04.2023 - 12.2023
- Coordinates the activities of the Food Safety and Quality Assurance (FSQA) team for implementation of quality and food safety programs (HACCP and SSOP) and procedures.
- Maintains good communication and working relationship with the FSQA team and USDA personnel.
- Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Field Coordinator
The Best Dressed Chicken
09.2021 - 04.2023
- Provided timely, accurate, and relevant data and analysis to plant and corporate management.
- Assisted with scheduling, coordinating, and managing necropsies.
- Communicated effectively with growers on a daily basis.
- Tracks, record, and analyzes bird mortality rates.
Quality Assurance Supervisor
The Best Dressed Chicken
01.2021 - 09.2021
- Developed HACCP program and procedures to ensure regulatory and company food safety requirements are met and maintained
- Communicates to and trains all associates prior to their implementation
- Maintains a positive relationship with the USDA and kept up with the regulations concerning SSOP and HACCP programs
- Responsible for interviews and hiring of the QA department
- Attends food safety and regulatory meetings.
Education
Bachelor of Science - Biology
University of North Alabama
Florence, AL12.2020
Skills
- Sampling procedures
- Strong Work Ethic
- Performance monitoring
- Microbiological testing
- HACCP Implementation
- Policy Reinforcement
Training
- BRCGS Global Standard for Food Safety
- HACCP Development and Implementation Certification
- PAACO Broiler Animal Welfare Auditing Certification
- Food Defense 101
Timeline
FSQA Manager
Gemstone Foods, LLC
12.2023 - Current
Quality Assurance Manager
The Best Dressed Chicken
04.2023 - 12.2023
Field Coordinator
The Best Dressed Chicken
09.2021 - 04.2023
Quality Assurance Supervisor
The Best Dressed Chicken
01.2021 - 09.2021
Bachelor of Science - Biology
University of North Alabama
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