MARY MITCHELL
Oakland Gardens,NY
Summary
Ambitious RN Leader who creates strategic alliances to align with and support key business initiatives effectively. Builds and retains high-performance teams by hiring, developing, and motivating skilled professionals. Knowledgeable Registered Nurse eager to bring formal training in nurse education to growing nursing program. Accomplished leader successful in influencing clinical quality improvement and patient satisfaction. Offering over 20 years' expertise in all aspects of patient care and graduate degree in nurse leadership and education to growing organization.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Assistant Adjunct Clinical Professor
Lehman College
Bronx, NY
Current - Current
- Monitor students' clinical attendance, keep discipline and competency records, respect confidentiality, and comply with policies and procedures
- Develop and narrate PowerPoint presentations for simulation debriefing to assess students' ability to effectively communicate with other team members
- Assign grades, maintain course/student records per nursing program regulations, and submit grades and documents by established deadlines
- Assist students in completing any clinical practice required for their coursework or graduation
- Schedule and supervise students in clinical practice, internships, observations, field experiences, and other similar course and graduation requirements
- Maintained detailed records of student progress in accordance with departmental policies.
- Assist students in mastering course material by being available through "office hours" and at other times to answer questions and assist students in better understanding the material in one-on-one or small group sessions.
- Developed and implemented evidence-based clinical educational programs for nursing staff.
- Collaborated with health care teams to develop effective patient education materials.
- Assessed the learning needs of healthcare personnel, created curricula, and delivered lectures and seminars accordingly.
- Ensured compliance with applicable accreditation standards and regulations related to clinical education.
- Developed protocols for evaluating the competence of newly hired nurses.
Director of Nursing– Emergency Department
St. Barnabas Hospital
11.2022 - 09.2023
- Responsible for managing and directing both clinically and administratively a Level II Trauma Center Emergency Room with 140 FTE and approximately 100,000 patient visits annually
- Plan, Direct, monitor, and Evaluate the Nursing services of the emergency department
- Prepare and monitor compliance with the Emergency Nursing budget
- Collaborate with the Chairman and a multidisciplinary team to implement systems and processes to improve patient satisfaction
- Develop performance improvement programs in conjunction with the Chairman and Medical Director
- Design programs, create data collection tools, collect, aggregate, and analyze data, and generate reports as required
- Ensured the staff were knowledgeable about the results
- Serve on various hospital committees with or without direct impact on patient care-Co-chair Emergency Department Clinical Services Committee
- Cross-covered ICU/MICU/MED-SURG/PEDS/PSYCHIATRY
- Directed and supervised three nursing managers.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Served as a mentor for new nurses providing support during their transition into the organization.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Emergency Room Nurse Manager
BROOKDALE UNIVERSITY MEDICAL CENTER
Queens, NY
08.2015 - 11.2022
- Oversee staff operation within the Emergency Department, including Registered Nurses (RN), Licensed Practical Nurses (LPN), and Patient Care Technicians (PCT)
- Delegate RN assignments, assist with critical patients, and collaborate with Physicians to facilitate dispositions while maintaining ED flow.
- Responsible for keeping track and maintaining a database of all nursing certifications and license
- Responsible for daily assignments and monthly scheduling of RN and PCT
- Responsible for quality improvement tracking
- Execution of re-education, counseling, and necessary disciplines for staff when needed in combination with director and union leadership
- Utilization of service recovery and serve as a resource at all times for RNs
- Use critical thinking in planning, priority setting, and decision–making to support staff's ability to meet patient needs
- Monitor clinical dashboards and track Nurses' productivity
- Improving Patient Satisfaction/MD Satisfaction/Staff Satisfaction
- Service Excellence/Performance Improvement (PI)/Patient Safety
- Rounding/Huddling/White Boards
- Infection Control/CAUTI/CLABSI/Pressure Ulcers and Falls
- Off-shift and weekend hospital nursing supervisor.
- Managed day-to-day operations of the Emergency Department, including staffing assignments and scheduling shifts.
- Provided guidance and mentorship to nursing staff in the Emergency Department.
Deputy Regional Director of Nursing
CORIZON HEALTH
Queens, NY
01.2013 - 08.2015
- Coordinated the review, revision, and creation of Operational Policies within a correctional facility
- Achieved departmental goals and objectives by instituting new processes and standards for patient care
- Established effective working relationships with local government agencies and other stakeholders.
- Created annual goals, objectives, and budget and made recommendations to reduce costs
- Served as liaison between management, clinical staff, and the Department of Correction.
- Analyzed data, identified trends and provided timely recommendations to senior management team.
- Assisted in the preparation of annual budgets for the region and monitored spending against approved plans.
Emergency/Med Surg/Pediatric Nurse
Brookdale University Hospital/St. Catherines of Sienna
Queens, NY
09.2003 - 08.2015
- Provided direct nursing care to pediatric patients in a hospital setting.
- Educated parents and families on health promotion, disease prevention, and proper nutrition for children.
- Assessed patient's needs and developed individualized plans of care accordingly.
- Administered medications and intravenous fluids to pediatric patients as prescribed by the physician.
- Performed physical assessments including growth measurements and developmental screenings.
- Assisted physicians during examinations and medical procedures in the pediatric unit.
- Participated in multidisciplinary team meetings regarding patient's care plan.
- Developed educational materials for use by staff members working with pediatric patients.
- Supervised certified nursing assistants in the delivery of direct patient care.
- Assisted in the development of policies and procedures related to pediatric nursing practice.
- Implemented new technologies into the practice of pediatrics nursing when needed.
- Performed basic physical assessments of newborns and infants.
- Counseled patients and families to provide psychological, emotional and spiritual support.
- Delivered extensive training and mentorship to registered and licensed vocational nurses to ensure and maintain continuity of care.
- Initiated emergency resuscitative measures according to resuscitation and pediatric advanced life support protocols and directives.
- Assessed, evaluated, and monitored patients' physical and mental health conditions to determine nursing care needs.
- Collaborated with physicians, families, and other healthcare professionals to develop treatment plans for mental health disorders.
- Counseled patients individually and in group settings on topics such as stress management, anger control, substance abuse prevention, and self-improvement strategies.
- Implemented evidence-based practices into clinical settings based on research findings from studies conducted within the field of mental health nursing.
- Conducted independent risk assessment for self-directed violence, analyzing risk factors, protective factors, mental status and current triggers.
- Implemented evidence-based and best practice problem-solving interventions to establish protective measures for suicide prevention and self-harm.
Director of Nursing
RIKERS ISLAND CORRECTIONAL FACILITY
07.2008 - 10.2013
- Carefully reviewed medical records for accuracy and completion as the Department of Health and Mental Hygiene required
- Maintained an organized logging system for tracking test results
- Ensured compliance with medical/legal requirements
- Quickly responded to staff and client inquiries regarding the standard of care
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information
- Delegated staff nurse duties
- Participated in a unit-based Quality Assurance Program
- Maintained all confidential personnel files, licensing, and CPR compliance records
- Created and maintained all absentee calendars, agency nurse schedules, and staff meeting minutes.
Patient Care Coordinator
RIKERS ISLAND PRISON
Queens, NY
01.2003 - 07.2008
- Coordinated with doctors and registered nurses to develop care plans for patients
- Provided treatment within the scope of practice as defined by state law
- Ensured efficacy of treatments through monitoring of treatment regimens
- Delegated staff nurse duties
- Supported patients with customized patient teaching tools
- Assisted patients with multiple chronic diagnoses, including COPD and asthma
- Administered medications according to prescribed orders and monitored effects on the patient's condition.
- Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
Licensed Practical Nurse
ST. BARNABAS HOSPITAL/MONTEFIORE HOSPITAL
The Bronx, NY
11.1995 - 01.2003
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Assisted patients with personal hygiene activities such as bathing, dressing, eating, grooming, and toileting needs.
- Administered medications and treatments according to established protocols.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Provided emotional support to patients dealing with illness or injury related issues.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Assistant Adjunct Clinical Professor
Helene Flud School of Nursing
Current
- Care and management of traumatic patients, including the pediatric population in the emergency department
- Provide experience for students in a bustling emergency department
- Model and facilitate student development of diverse and creative interventions appropriate for patients with severe and persistent mental illness
- Monitor students' clinical attendance, keep discipline and competency records, respect confidentiality, and comply with policies and procedures
- Develop and narrate PowerPoint presentations for simulation debriefing to assess students' ability to effectively communicate with other team members using SBAR, team nursing, and team steps
- Assign grades, maintain course/student records per nursing program regulations, and submit grades and documents by established deadlines
- Assist students in completing any clinical practice required for their coursework or graduation
- Schedule and supervise students in clinical practice, internships, observations, field experiences, and other similar course and graduation requirements
- Debrief and evaluate students' clinical practice, observations, field experiences, and other similar course and graduation requirements
- Assist students in mastering course material by being available through "office hours" and at other times to answer questions and assist students in better understanding the material in one-on-one or small group sessions.
Assistant Adjunct Clinical Professor
St. Joseph University
Current
- Care and management of traumatic patients, including the pediatric population in the emergency department
- Provide experience for students in a bustling emergency department
- Model and facilitate student development of diverse and creative interventions appropriate for patients with severe and persistent mental illness
- Monitor students' clinical attendance, keep discipline and competency records, respect confidentiality, and comply with policies and procedures
- Develop and narrate PowerPoint presentations for simulation debriefing to assess students' ability to effectively communicate with other team members using SBAR, team nursing, and team steps
- Assign grades, maintain course/student records per nursing program regulations, and submit grades and documents by established deadlines
- Assist students in completing any clinical practice required for their coursework or graduation
- Schedule and supervise students in clinical practice, internships, observations, field experiences, and other similar course and graduation requirements
- Debrief and evaluate students' clinical practice, observations, field experiences, and other similar course and graduation requirements
- Assist students in mastering course material by being available through "office hours" and at other times to answer questions and assist students in better understanding the material in one-on-one or small group sessions.
Education
DOCTOR OF NURSING -
Grand Canyon University
09.2022
MASTER OF SCIENCE: NURSING -
University of Phoenix
01.2015
MASTER OF SCIENCE: HEALTH -
University of Phoenix
01.2014
BACHELOR OF SCIENCE: NURSING -
St. Joseph's College
01.2011
ASSOCIATE OF APPLIED SCIENCE: NURSING -
Borough of Manhattan Community College
01.2003
Skills
- Leadership/communication skills
- Project management
- Business operations organization
- Budgeting expertise
- Curriculum Development
- Managing student outcomes
- Managing student schedules
- Employee relations
- Educator
- Clinical Supervision
- Mentoring abilities
- Hands-on clinical instruction
- Evaluating student performance
- Instructing small groups
- Individual Instruction
- Performing physical assessments
- Leadership and mentoring abilities
Certification
- Current PALs
- BLS
- ACLS
Timeline
Assistant Adjunct Clinical Professor
Lehman College
Current - Current
Assistant Adjunct Clinical Professor
Helene Flud School of Nursing
Current
Assistant Adjunct Clinical Professor
St. Joseph University
Current
Director of Nursing– Emergency Department
St. Barnabas Hospital
11.2022 - 09.2023
Emergency Room Nurse Manager
BROOKDALE UNIVERSITY MEDICAL CENTER
08.2015 - 11.2022
Deputy Regional Director of Nursing
CORIZON HEALTH
01.2013 - 08.2015
Director of Nursing
RIKERS ISLAND CORRECTIONAL FACILITY
07.2008 - 10.2013
Emergency/Med Surg/Pediatric Nurse
Brookdale University Hospital/St. Catherines of Sienna
09.2003 - 08.2015
Patient Care Coordinator
RIKERS ISLAND PRISON
01.2003 - 07.2008
Licensed Practical Nurse
ST. BARNABAS HOSPITAL/MONTEFIORE HOSPITAL
11.1995 - 01.2003
DOCTOR OF NURSING -
Grand Canyon University
MASTER OF SCIENCE: NURSING -
University of Phoenix
MASTER OF SCIENCE: HEALTH -
University of Phoenix
BACHELOR OF SCIENCE: NURSING -
St. Joseph's College
ASSOCIATE OF APPLIED SCIENCE: NURSING -
Borough of Manhattan Community College
- Current PALs
- BLS
- ACLS
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