Mary Mitchher
Jacksonville, FL 32209, USA
Summary
Dedicated Security Professional with extensive experience at Allied Universal Security Services, skilled in emergency response and risk assessment. Proven ability to enhance safety through effective CCTV monitoring and a commitment to professionalism. Recognized for fostering a secure environment while delivering exceptional customer service and maintaining detailed activity logs.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
Security Professional
Allied Universal Security Services
11.2022 - Current
- Monitored security systems to ensure facility safety and compliance with protocols.
- Conducted regular inspections of premises to identify potential security risks.
- Collaborated with law enforcement to report incidents and enhance safety measures.
- Implemented access control procedures to regulate entry and maintain security integrity.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Material Handler
HCA North Florida Supply Chain
08.2022 - 11.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Performed cycle counts and inventory control to accurately track product levels.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Maintained clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Security Officer
Weiser Security Services Inc.
01.2021 - 07.2022
- Responded promptly to incidents, maintaining calm and ensuring proper reporting procedures were followed.
- Utilized surveillance equipment effectively to monitor activities and maintain a secure environment.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Community Courtesy Patrol (C.C.P.) Officer/Shift Supervisor
Hollybrook Homes Apartments/ Project 180
01.2007 - 08.2019
- Responded promptly to resident inquiries and concerns, fostering a supportive living environment.
- Developed incident reports detailing security breaches or unusual activities for record-keeping.
- Implemented proactive measures to deter criminal activity through consistent presence in the community.
- Maintained detailed patrol logs, enabling efficient communication with management and law enforcement.
- Improved overall resident satisfaction by providing friendly, professional assistance during courtesy patrols.
- Provided a visible security presence to deter criminal activity in the community.
- Supervised co-workers under me checked incident reports and paperwork.
- Performed other duties as required by management
- Monitored CCTV cameras
- Checked parking lot for unauthorized vehicles and bicyclists and monitored bicycle rack.
- Reduced instances of noise complaints by proactively addressing loud parties or disruptive gatherings.
- Observed activity on property and departing guests to guard against theft of company assets.
- Warned violators of rule infractions such as loitering, trespassing, unauthorized parking or entry and smoking and worked for removal of violators.
- Enhanced community safety by conducting regular patrols and reporting suspicious activities.
- Recorded, reported and mitigated property damage, unusual incidents and equipment malfunction.
- Responded to emergency calls to provide assistance to citizens in need.
Bagger/Cashier
Albertsons Grocery Store
12.2000 - 09.2006
- Monitored inventory levels of bags and supplies, ensuring availability for customer needs.
- Resolved customer complaints regarding bagging services promptly, fostering positive shopping experiences.
- Maintained cleanliness and organization of work area, adhering to safety standards throughout shifts.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Bagged customer purchases while paying mind to industry best practices.
- Maintained customer satisfaction by assisting with carrying out goods.
- Returned unwanted merchandise and retrieved specially requested products.
- Answered customer inquiries and provided product guidance.
- Assisted customers to their vehicles with heavy or bulky items, ensuring high level of customer service.
- Placed items into bags, boxes or other containers.
- Packaged fragile items with cushioning material.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Part-time Teacher Trainee
RCMA Daycare (Redlands Christian Migrant Assoc.)
06.1999 - 08.1999
- Facilitated engaging educational activities that promoted student participation and understanding.
- Assisted in creating inclusive learning environments for students with varying abilities.
- Fostered successful instructional environment for individual student achievement and goal attainment.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Fostered student curiosity and interest through creative hands-on activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Participated in ongoing professional development opportunities to stay current on best teaching practices and educational research.
Education
Bachelor of Arts - Psychology
Edward Waters College
Jacksonville, FL12-2007
Skills
- Emergency response
- Risk assessment
- CCTV monitoring
- Secure coding practices
- Safety and security procedures
- Honest and dependable
- Punctuality
- First aid training
- Detailed activity logs
- Ground patrol
- Customer service
- Security camera monitoring
- Professionalism
- Building patrol
- Entrance monitoring
- Safety and security regulations
Timeline
Security Professional
Allied Universal Security Services
11.2022 - Current
Material Handler
HCA North Florida Supply Chain
08.2022 - 11.2022
Security Officer
Weiser Security Services Inc.
01.2021 - 07.2022
Community Courtesy Patrol (C.C.P.) Officer/Shift Supervisor
Hollybrook Homes Apartments/ Project 180
01.2007 - 08.2019
Bagger/Cashier
Albertsons Grocery Store
12.2000 - 09.2006
Part-time Teacher Trainee
RCMA Daycare (Redlands Christian Migrant Assoc.)
06.1999 - 08.1999
Bachelor of Arts - Psychology
Edward Waters College
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