Dynamic Memory Care Coordinator at Sunnyside Manor, skilled in activity programming and effective communication. Successfully enhanced resident engagement through personalized memory support plans and innovative event coordination. Recognized for fostering a positive environment and providing exceptional family support, ensuring a high quality of life for residents with diverse needs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Memory Care Coordinator
Sunnyside Manor
11.2024 - 04.2025
Organized social events and therapeutic group activities to encourage engagement, socialization, and mental stimulation among residents.
Implemented effective communication strategies with residents experiencing memory loss or confusion, helping them feel more at ease in their surroundings.
Enhanced patient care by implementing personalized memory support plans for each resident.
Collaborated with activity coordinators to create a wide variety of enriching experiences that catered to individual interests and abilities.
Activity Leader
Sunnyside Manor
11.2023 - 11.2024
Maintained master calendar of events and organized volunteers.
Ensured timely setup of equipment and spaces, facilitating smooth transitions between daily activities.
Evaluated participant feedback to continuously improve programming and tailor activities to meet diverse needs.
Coordinated special events, enhancing the overall activity program experience for participants.
Cultivated a positive environment by enforcing safety rules and guidelines during every activity session.
Promoted inclusivity through developing activities suitable for participants with varying abilities and backgrounds.
Provided emotional support and companionship to improve quality of life for residents.
Engaged residents through events, small groups, and personal attention.
Scheduled movies, entertainment, and other special events.
Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Communicated with family members and other caregivers to provide updates on well-being and care of residents.
Managed supplies inventory to ensure the availability of required materials for each activity session.
Trained new staff members on company policies, procedures, and expectations to maintain consistent quality across all programs.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Evaluated supplies and requested purchases to meet activity plans.
Documented preferences and helped develop relevant activities.
Assisted in preparing recreational materials and supplies for each activity.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Owner/Operator
Tranquility Massage Therapy
05.2004 - 03.2018
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Consulted with customers to assess needs and propose optimal solutions.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Kept all building areas and equipment functional and well-organized to promote business performance.
Trained and motivated employees to perform daily business functions.
Education
High School Diploma -
Jackson Memorial HighSchool
Jackson, NJ
06-1980
Skills
Activity programming
Professionalism and ethics
Family support
Care planning
Documentation proficiency
Assessments
Person-centered approach
Dementia care expertise
Effective communication
Activities scheduling
Exemplary communication skills
Recruiting and hiring
Customer service
Self motivation
Professionalism
Certification
Certified Memory Care Practioner
Timeline
Memory Care Coordinator
Sunnyside Manor
11.2024 - 04.2025
Activity Leader
Sunnyside Manor
11.2023 - 11.2024
Owner/Operator
Tranquility Massage Therapy
05.2004 - 03.2018
High School Diploma -
Jackson Memorial HighSchool
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