Mary Montgomery
Lapeer,MI
Summary
Compassionate caregiver with extensive experience at Private Home, adept at enhancing client well-being through emotional support and personalized care. Proven ability in medication management and relationship building, ensuring dignity and independence for clients. Recognized for fostering trust and delivering exceptional companionship, contributing to long-term client satisfaction.
Overview
16
16
years of professional experience
Work History
Senior Companion
Private Home
Columbiaville, MI
11.2022 - Current
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with daily living activities, promoting independence and dignity.
- Monitored health conditions, reporting changes to family members or healthcare professionals.
- Developed trusting relationships with both clients and their families leading to long-term engagements.
- Actively listened and empathized with clients during difficult times, providing comfort through compassionate conversation and understanding demeanor.
- Promoted a sense of dignity and self-worth among clients by respecting their preferences, autonomy, and input in daily routines.
- Recognized potential signs of cognitive decline early and communicated concerns to family members or health professionals.
- Ensured a safe environment for clients through diligent monitoring of their daily activities and needs.
- Offered respite care services to family caregivers, allowing them to rest and recharge while knowing their loved one was in capable hands.
- Provided transportation services for medical appointments, errands, and social outings, fostering a greater sense of autonomy for clients.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Food Service Worker
Past Tense Cider Mill
Lapeer, MI
09.2017 - 07.2023
- Assisted in food preparation and service, ensuring adherence to safety and hygiene standards.
- Operated kitchen equipment, including slicers and fryers, while maintaining cleanliness and functionality.
- Collaborated with team members to streamline service processes during peak hours, enhancing customer satisfaction.
- Maintained inventory levels of food supplies, minimizing waste through effective stock management practices.
- Provided support in training new staff on food safety protocols and operational procedures for efficiency.
- Ensured compliance with health regulations by regularly checking temperatures and sanitation measures throughout shifts.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues to enhance dining experience.
- Participated in daily cleaning routines to uphold a safe and organized kitchen environment for staff and customers.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends.
- Conducted daily equipment checks to ensure operational efficiency.
- Improved dining experience by maintaining clean and organized eating area.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
- Optimized food presentation to enhance customer dining experience.
- Increased repeat business with high standards of food quality and service.
- Fostered positive dining atmosphere by offering exceptional customer service.
- Cleaned and organized kitchen, dining and service areas.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted customers and answered inquiries regarding menu items and specials.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Adjusted food preparation methods in accordance with customer requests.
- Utilized POS system to receive and process food and beverage orders.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Observed diners to respond to additional requests and determine when meal completed.
Caregiver
Private Home
Oxford, MI
09.2009 - 09.2019
- Assisted clients with daily living activities, enhancing comfort and independence.
- Administered medications and monitored health conditions to ensure well-being.
- Developed and maintained positive relationships with clients and families for effective communication.
- Implemented personalized care plans, adapting to individual needs and preferences.
- Monitored client progress, reporting changes to healthcare providers for prompt intervention.
- Organized engaging activities to promote mental stimulation and social interaction among clients.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
Education
High School Diploma -
Rancho High
Las Vegas, NVSkills
Adaptable and flexible
Reliability and punctuality
Safety awareness
Professional boundaries
Medication reminders
Emotional support
Light housekeeping
Mobility assistance
Transportation services
Patience and tact
Nutrition and meal planning
Personal care assistance
Memory care support
Social engagement
Vital signs monitoring
Dementia care
Compassionate care
Therapeutic exercises
Feeding assistance
Mobility support
Palliative care
Family education
Toileting assistance
Oxygen therapy
Fall prevention
Teamwork
Teamwork and collaboration
Fast learner
Problem-solving
Time management
Attention to detail
Multitasking
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Attentive to people
Clear communication
Active listening
Team collaboration
Organizational skills
Effective communication
Dressing assistance
Adaptability and flexibility
Decision-making
Ability to lift
Supportive personality
Patient confidentiality
Relationship building
Cooking meals
Personal hygiene assistance
Housekeeping
Household cleaning
Caring companionship
Bedside manner
Personal care worker
Wound care
Documentation and recordkeeping
Bedside care
Pain management
Meal preparation
Team building
Housekeeping duties
Task prioritization
Vitals monitoring and documentation
Personal care aide
Light cleaning
Care planning
Medication management
Timeline
Senior Companion
Private Home
11.2022 - Current
Food Service Worker
Past Tense Cider Mill
09.2017 - 07.2023
Caregiver
Private Home
09.2009 - 09.2019
High School Diploma -
Rancho High