Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mary Moore

Baltimore,MD

Summary

Food service professional with background in maintaining cleanliness and efficiency in service areas. Known for reliability and ability to adapt to fast-paced environment. Expertise in food preparation and safety protocols, coupled with collaborative approach to achieving team goals and ensuring customer satisfaction.

Overview

19
19
years of professional experience

Work History

Security Officer

Security Agency
11.2017 - 05.2025
  • Monitored premises to ensure safety and security for staff and visitors.
  • Conducted regular inspections of buildings and grounds to identify potential hazards.
  • Responded promptly to incidents, coordinating with emergency services as needed.
  • Provided training and mentorship to junior security personnel on best practices.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Reported suspicious activities and persons to law enforcement.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Housekeeper

Days Inn Hotel
02.2012 - 10.2017
  • Supervised cleaning staff, ensuring adherence to safety protocols and quality standards.
  • Developed and implemented efficient cleaning schedules, optimizing workflow across multiple facilities.
  • Trained new employees on proper sanitation techniques and equipment usage, enhancing team performance.
  • Conducted routine inspections to maintain cleanliness and hygiene standards in guest areas.
  • Resolved guest complaints regarding cleanliness swiftly, enhancing overall customer satisfaction scores.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Verified cleanliness and organization of storage areas and carts.
  • Changed bed linens and collected soiled linens for cleaning.

Cafeteria Worker

Baltimore County Public Schools
08.2006 - 02.2012
  • Assisted in maintaining cleanliness and organization of cafeteria areas.
  • Supported food preparation by assembling trays and packaging items for service.
  • Collaborated with team members to ensure timely meal service during peak hours.
  • Learned proper food handling techniques to promote safety and hygiene standards.
  • Engaged with customers to provide exceptional service and address inquiries promptly.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.

Education

Digital Harbor High School
Baltimore

Skills

  • Customer service-focused
  • Customer-oriented
  • Laundry management
  • Cleaning and sanitation

Accomplishments

  • Successfully completed two-week security training program.
  • Cleaned and replenished supplies for up to 20 rooms per shift.
  • Worked 15 overtime hours during the holiday season at the request of management.
  • Served hundreds of meals each day.
  • Helped cafeteria pass every inspection with top marks.

Timeline

Security Officer

Security Agency
11.2017 - 05.2025

Housekeeper

Days Inn Hotel
02.2012 - 10.2017

Cafeteria Worker

Baltimore County Public Schools
08.2006 - 02.2012

Digital Harbor High School

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