Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Mueller

New Castle ,DE

Summary

Dynamic and professional team player with extensive experience in customer service, adept at enhancing customer satisfaction through effective problem-solving and excellent communication. Proven ability to manage high-pressure situations while maintaining a clean and organized workspace. Skilled in POS system operation and committed to fostering strong customer relationships.

Overview

7
7
years of professional experience

Work History

Custor Service Cashier

GPM Investments
08.2024 - Current
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Handled customer inquiries, resolving issues promptly for increased satisfaction.
  • Enhanced store productivity by maintaining a clean and organized cashier area.
  • Assisted customers with inquiries and provided product information to enhance service experience.
  • Efficiently communicated any discrepancies or inconsistencies found within pricing systems to management staff for prompt resolution.
  • Supported fellow employees by covering shifts when needed or assisting with extra tasks during busy periods.

Customer Service Cashier

Acme Markets, Inc
03.2021 - Current
  • Maintained a clean, organized workspace and store front promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Managed customer interactions effectively, ensuring swift resolution of concerns.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Customer Service Cashier

Tobacco Fields
02.2018 - 06.2023

Customer service cashier

  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Education

Administrative Assistant/Bookkeeper - Business

Tennessee Colleges of Applied Technology
Livingston Campus

Skills

  • Customer service
  • POS system
  • Teamwork
  • Honest and dependable
  • Problem-solving abilities
  • Adaptable and flexible
  • Excellent and effective communication
  • Detail- oriented
  • Organizational skills
  • Cash handling
  • POS system operation
  • Ability to multitask
  • Customer relations

Timeline

Custor Service Cashier

GPM Investments
08.2024 - Current

Customer Service Cashier

Acme Markets, Inc
03.2021 - Current

Customer Service Cashier

Tobacco Fields
02.2018 - 06.2023

Administrative Assistant/Bookkeeper - Business

Tennessee Colleges of Applied Technology
Mary Mueller