Mary Mullins
Butler,KY
Summary
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support. Compassionate Personal Care Assistant with experience in assisting individuals with daily living activities, health care tasks, and providing emotional support. Strengths include effective communication, problem-solving abilities, and a strong sense of empathy. Significant impact made in previous roles by enhancing patient comfort, dignity, and quality of life through dedicated service and personalized care. Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Active Home Care
Fort Thomas, KY
01.2025 - Current
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Reported concerns to nurse supervisor to promote optimal care.
- Educated family members about proper techniques for caring for the client at home.
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with meal planning to meet nutritional plans.
- Researched community resources available for additional assistance or services if needed.
- Organized oral medications for clients following dosage and schedule requirements.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Supported bathing, dressing and personal care needs.
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
- Drove clients to doctors' appointments and social outings.
- Provided ongoing compassionate patient care for each client.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Followed safe lifting and transferring techniques to transport residents.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Certified Nursing Assistant
Holy Family Home
Melbourne, KY
05.2018 - 05.2025
- Supplied, collected and emptied patient bedpans on frequent basis.
- Responded quickly to emergency situations involving sudden illness or injury.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Distributed drinking water and nourishment to residents.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Reported changes in patient condition to registered nurse or physician.
- Participated in educational programs related to nursing assistant skills development.
- Provided emotional support to patients and families during difficult times.
- Answered patient call signals and signal lights to determine patients' needs.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Helped residents walk with or without self-help devices.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted residents in preparing for activities and social programs.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Planned and served meals and snacks to patients according to prescribed diets.
- Transported patients to treatment units, using wheelchair or stretcher.
- Cleaned and sanitized patient rooms according to established protocols.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Used mobility devices to transport patients.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Provided emotional support to family members regarding end-of-life decisions.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Housekeeper
Holy Family Home
Melbourne, KY
05.2022 - 01.2023
- Checked inventory for required supplies and made lists for needed cleaning products.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Waxed and polished wood furnishings to restore faded appearance.
- Followed safety procedures when handling hazardous materials.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Emptied trash receptacles throughout the property.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Returned rooms to occupant-ready status to satisfy future guests.
- Disinfected telephones, light switches and other frequently touched objects.
- Reported any maintenance issues or damage to supervisors immediately.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Swept and damp-mopped private stairways and hallways.
- Communicated with maintenance team on damages to repair.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Education
Certified Medical Assistant - CNA
Gateway Community And Technical College
Edgewood, KY03-2020
Dental Assistant - Dental Assistant
Ross Medical Education Center
Erlanger, KY03-2017
High School Diploma -
Pendleton County Memorial High School
Falmouth, KY06-2008
Skills
- Medication administration
- Patient observation
- Nutritional planning
- Mobility assistance
- Care plan implementation
- Emergency response
- Companionship provision
- Emotional support
- Communication skills
- Physical therapy support
- Pain management
- Documentation and recordkeeping
- First aid and safety
- Meal planning and preparation
- Ability to lift
- Documentation practices
- Client transportation
- Patient advocacy
- Problem solving
- CPR certified
- At-home care instruction
- Personal hygiene assistance
- Progress tracking
- Resident care associate
- Time management
- Memory care techniques
- Meeting planning
- Multitasking capacity
- Adaptable under pressure
- Social Interaction Skills
- Verbal and written communication skills
- Record keeping
- Filing and data archiving
- Daily living assistance
- Personal care aide (PCA)
- Patient care
- Light housekeeping
Certification
- Dental Assistant certification
- Certified Nursing Assistant
Accomplishments
- Student of the Month
- Employee of the Month
Affiliations
- art
- clogging (dance)
- Drama Club
- Kentucky Regional Theater
- Escape rooms for teamwork activities
Languages
English
Professional
References
References available upon request.
Timeline
Personal Care Assistant
Active Home Care
01.2025 - Current
Housekeeper
Holy Family Home
05.2022 - 01.2023
Certified Nursing Assistant
Holy Family Home
05.2018 - 05.2025
Certified Medical Assistant - CNA
Gateway Community And Technical College
Dental Assistant - Dental Assistant
Ross Medical Education Center
High School Diploma -
Pendleton County Memorial High School
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