Mary Myers
Kernersville,NC
Summary
Experienced Sales Manager with over 20 years of experience in the insurance and Wellness Industry. . Skilled with developing relationships and partnerships. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.
Overview
23
23
years of professional experience
Work History
Senior Sales Manager
Humana Insurance Company
Greensboro, NC
09.2007 - Current
- Hire, coach, mentor, educate, train and manage a team of 8 full time Field Medicare Sales Agents selling individual Medicare health products in a field setting as well as additional ancillary products.
- Increase sales by cultivating agents ensuring solid understanding of the local market they serve while adhering to CMS standards.
- Build relationships with both internal and external business partners including Value Based providers, Senior Resources and Field Agents
- Train and mentor more than 500 partner agents to grow their business with Humana through year around engagement.
- Manage 2 local Humana Consumer facing Neighborhood centers helping our members with lifelong well being and social determinants of health with programming and social activities.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities
- Vast knowledge of competitive landscape to remain current on market conditions
- Handle customer service issues, enabling quick resolution and member satisfaction.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches
MarketPoint Medicare Sales Agent
Humana Insurance Company
Greensboro, NC
03.2005 - 09.2007
- Cultivate and maintain relationships with members in the community
- Educate Medicare beneficiaries on services and options available to them in a field/in home setting.
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Run company generated leads in home to educate prospects on services.
- Generate referrals from existing members
- Exceeded goals through effective task prioritization and great work ethic
- Volunteer and participate in various Senior driven actives such as Local Senior Games
- Mentor and assist in training new agents that joined the team
Established Account Manager
Empire Blue Cross Blue Shield
New York, NY
06.1998 - 01.2004
- Maintained 100 experience rated 51+ groups through out the year.
- Product knowledge in the fully insured market including PPO,HMO, EPO, POS and Indemnity plans.
- Negotiated Account renewals between Underwriting, Billing, Installations and Group Broker Agents
- Promoted from Community Account Manager in 1999
- Maintained 300 Community Rated Groups
- Negotiated renewal and Benefits with organizations below 50 employees.
Education
Associate of Arts -
Queensborough Community College of The City University of New York
Oakland Gardens, NYSkills
- Team Recruiting and Onboarding
- Networking Events
- Interdepartmental Collaboration
- Sales Statistics Analysis
- Sales Quota Management
- Budgeting and Expenditures
- Sales Tracking
- Consultative Selling Techniques
- Business Development and Planning
- New Business Generation
- Brand Alignment Strategy
- Retail Knowledge
- Marketing Strategy Development
- Competitor Research
- Strategic Partnership
Timeline
Senior Sales Manager
Humana Insurance Company
09.2007 - Current
MarketPoint Medicare Sales Agent
Humana Insurance Company
03.2005 - 09.2007
Established Account Manager
Empire Blue Cross Blue Shield
06.1998 - 01.2004
Associate of Arts -
Queensborough Community College of The City University of New York
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