Mary Neidel
Petaluma
Summary
I believe the communication skills I've picked up throughout my career and my love of wine and people will be a great asset in a hospitality position.
Overview
1
1
Certification
38
38
years of professional experience
Work History
Account Manager
USI Insurance Services
Petaluma
12.2003 - 07.2025
- Planned annual client employee health fairs, enhancing employee engagement with wellness initiatives.
- Created annual employee health insurance booklets, improving clarity of benefits communication for employees.
- Acted as liaison between client and insurance carrier to facilitate information exchange.
- Managed client 5500 filings with department of insurance and trained West Coast staff on procedures.
- Developed comprehensive company instruction manual to standardize operations.
- Collaborated with client HR department to streamline benefit enrollments, terminations, and issue resolution.
- Utilized various website portals to streamline administrative tasks.
Administrative Positions
Various
Rohnert Park
08.1987 - 09.2003
- Planned and executed corporate events and sales recognition initiatives to enhance employee engagement
- Facilitated employee activities to strengthen team bonding and morale; organized offsite events for social and team-building purposes over 6 years as Vice-President
- Acted as internal customer service representative for over 400 independent insurance agents, addressing inquiries and providing support
- Managed a department in retail for several years
Education
Bachelor of Science - Business Administration
University of Phoenix
Various Bay Area Locations 06-2002
Skills
- I lead a 10 person wine panel, procuring wine, tasting, and editing panel responses for the Petaluma Post Online edition
- I was heavily involved in Porsche Club as Activities Chairman
- I am a current member of the Petaluma Yacht Club where I work behind the bar and volunteer at various events
- I am a lead vocalist in two rock cover bands
- I've been involved in many theater productions at 6th Street Players, Novato Players, The Mountain Play and many Readers Theater plays
- I volunteer for community events such as Butter and Egg Days and Art and Garden Festival and I have poured wines at various local Petaluma Gap events
Certification
- Life and Health Agent
- Alcohol Beverage Control (license number available upon request)
Timeline
Account Manager
USI Insurance Services
12.2003 - 07.2025
Administrative Positions
Various
08.1987 - 09.2003
Bachelor of Science - Business Administration
University of Phoenix