Mary Nicholson
Wichita Falls
Summary
Professional, knowledgeable in golf retail and customer service, and well-prepared for this role. Proven experience in managing inventory and providing exceptional customer service. Reliable team player who adapts to changing needs and prioritizes achieving results. Skilled in sales, communication, and time management.
Offering strong organizational and problem-solving abilities, eager to learn and develop in customer-oriented environment. Brings keen understanding of customer service dynamics and effective communication techniques. Ready to use and develop interpersonal and administrative skills in Front Desk Customer Service Representative role.
Overview
2014
2014
years of professional experience
1
1
Certification
Work History
Customer Service
Lowe's Grocery Store
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Spearheaded series of cooking workshops for community, building brand loyalty and engaging with wider audience.
- Enhanced dining experience by crafting innovative menu items tailored to seasonal ingredients.
- Organized and led team participation in community events, raising restaurant's profile and engaging with potential customers.
- Developed signature dish that became bestseller, combining innovative flavors with classic techniques.
- Curated wine pairing list that complemented menu offerings, enhancing overall dining experience.
- Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.
- Maintained high standards of cleanliness and organization in kitchen, passing all health inspections with excellent ratings.
- Collaborated with front-of-house staff to ensure seamless service, addressing and resolving any issues promptly.
- Disciplined and dedicated to meeting high-quality standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Developed new recipes and flavor combinations to enhance customer dining experience.
Chef
United Market Street
06.2007 - 07.2013
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Spearheaded series of cooking workshops for community, building brand loyalty and engaging with wider audience.
- Enhanced dining experience by crafting innovative menu items tailored to seasonal ingredients.
- Organized and led team participation in community events, raising restaurant's profile and engaging with potential customers.
- Developed signature dish that became bestseller, combining innovative flavors with classic techniques.
- Curated wine pairing list that complemented menu offerings, enhancing overall dining experience.
- Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.
- Maintained high standards of cleanliness and organization in kitchen, passing all health inspections with excellent ratings.
- Collaborated with front-of-house staff to ensure seamless service, addressing and resolving any issues promptly.
- Disciplined and dedicated to meeting high-quality standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Developed new recipes and flavor combinations to enhance customer dining experience.
Education
Associate Of Applied Science - Criminology
Redlands Community College
El Reno, OK05.1997
Skills
Problem solving
Certification
Electronic repair
Certification in electronic, author
Electricrinics
Timeline
Chef
United Market Street
06.2007 - 07.2013
Customer Service
Lowe's Grocery Store
Associate Of Applied Science - Criminology
Redlands Community College
Similar Profiles
Tucker CarpenterTucker Carpenter
Cashier at TXB Convenient StoreCashier at TXB Convenient Store
Jason CooperJason Cooper
Cashier at Lowe's Food Grocery StoreCashier at Lowe's Food Grocery Store
Brian RooksBrian Rooks
Cashier at Lowe's GroceryCashier at Lowe's Grocery