Coordinated a safe and smooth transition home from in patient facility
Maintained strong relationships with Case Management as well as all other serving representatives
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Managed patient care both pre and post operative for one of the practice's surgeons
Coordinated a safe and smooth transition home from an in patient facility.
Was a liaison between the discharging facility and the patient and patient's family.
Maintained positive relationships with all referring facilities whether it was through sub acute rehab or hospital.