Dynamic Program Director with a proven track record at New Beginnings Human Services, excelling in strategic leadership and program efficiency. Expert in budgeting and financial management, I drive continuous improvement and foster strong stakeholder partnerships. Committed to mentoring teams, enhancing productivity, and achieving organizational goals through data-driven decision-making.
Overview
19
19
years of professional experience
Work History
Program Director
New Beginnings Human Services
02.2010 - 11.2025
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Provided ongoing direction and leadership for program operations.
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
Spearheaded fundraising efforts to secure resources necessary for program sustainability and success.
Utilized data-driven decision-making techniques to ensure alignment with organizational goals.
Negotiated program contracts and agreements to obtain cost-effective pricing.
Mentored team members for professional development, resulting in increased productivity and job satisfaction.
Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
Maintained and updated project related documents.
Established program policies and procedures to comply with regulatory requirements.
Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
Sales Associate
Walmart
03.2007 - 05.2011
Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.