Mary Olson
McIntosh,Minnesota
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Public Bathroom Cleaning Pennington County Fair
Pennington County Fair Board
Thief River Falls, MN
07.2024 - 07.2024
- Disposed of trash bags in designated areas.
- Inspected bathrooms for damages or repairs needed; reported any issues to management immediately.
- Ensured that all areas were properly stocked with necessary supplies for each customer's convenience.
- Replenished soap dispensers when needed.
- Performed additional duties as requested by management.
- Performed light maintenance tasks such as replacing light bulbs and unclogging toilets when necessary.
- Cleaned mirrors, fixtures, walls, floors, counters and other surfaces using appropriate cleaning materials and equipment.
- Stocked shelves with bathroom supplies such as soaps, shampoos, conditioners, lotions.
- Maintained cleanliness of the entire restroom facility at all times.
- Checked and replenished paper products such as toilet paper, tissues, and hand towels on a regular basis.
Commercial Cleaner
Strata
Grand Forks, ND
03.2023 - 03.2023
- Moved heavy furniture, equipment and supplies either manually or by using hand trucks.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees.
- Emptied trash cans and replaced liners.
- Dust furniture, walls, machines and equipment.
- Kept records of hours worked, supplies used, and tasks completed each day.
- Washed windows, walls, and ceilings to ensure a clean environment for customers.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Cleaned and polished furniture and fixtures.
- Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
In-store Merchandiser
Walmart
Thief River Falls, MN
05.2022 - 09.2023
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Organized displays according to company standards and specifications.
- Assisted customers with locating desired items within store locations.
- Maintained a clean and organized work environment at all times.
- Maintained care of all plants and flowers
Assistant Manager
Hardware Store
Crookston, MN
05.2018 - 05.2023
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Bakery Worker
McIntosh Bakery
McIntosh, Minnesota
02.2009 - 07.2013
- Packaged freshly-baked goods into bags or boxes with pricing labels attached.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
- Mixed dough using electric mixers following specific recipes provided by head chef.
- Assisted customers with their orders providing advice on different types of pastries available.
- Monitored temperatures inside ovens during baking processes to ensure food safety regulations were met.
- Followed health codes and regulations regarding food handling procedures.
- Inspected finished products for quality assurance before packaging them for sale.
- Cut dough into desired shapes using cookie cutters or other specialized tools.
- Rotated stock regularly to prevent spoilage due to overstocking or outdating.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date.
- Operated cash registers accurately when ringing up customers' purchases.
- Kept track of inventory levels for flour, sugar and other ingredients used in bakery items.
- Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
Baker
Windsor Products
Gonvick, MN
03.2007 - 06.2007
- Adhered to company policies regarding storage, handling and preparation of food items.
- Followed food safety guidelines while preparing all food items.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Measured out ingredients accurately to ensure consistent product quality.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Operated ovens and other equipment to bake products according to established recipes.
- Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.
- Inspected finished products before packaging them up for sale.
- Inspected baking equipment in accordance with cleanliness and safety standards.
- Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
Head Kitchen Cook
McIntosh Manor Nursing Home
McIntosh, Minnesota
01.2006 - 12.2007
- Ensured that all dishes were prepared quickly while still maintaining high quality standards.
- Checked temperatures of ovens, grills, fryers and other cooking equipment.
- Maintained records of the quantity of food used daily for inventory purposes.
- Followed health and safety standards when handling food items.
- Adhered to sanitation regulations when cleaning kitchen surfaces, utensils and equipment.
- Determined amounts of food portions for each dish according to menu specifications.
- Conducted regular maintenance checks on kitchen appliances to ensure safety.
- Organized kitchen storage areas to maintain cleanliness and orderliness.
- Inspected all dishes before they were served to ensure quality control standards were met.
- Monitored quality of ingredients used in the preparation of food items.
- Cooked meats, fish, vegetables and other foods according to recipes or customer's orders.
- Managed food inventory and ordered supplies to maintain optimal stock levels.
- Conducted routine inspections of kitchen area to ensure cleanliness and organization.
- Implemented food safety and handling procedures to comply with health and safety standards.
- Made meals in accordance with company standards and requirements.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Packer
Dahlgrens
Crookston, Minnesota
01.2005 - 09.2005
- Inspected packages for accuracy and completeness before shipping.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
- Ensured that all safety regulations were followed at all times during loading and unloading operations.
- Assembled cardboard boxes according to customer specifications.
- Wrapped items securely using appropriate packing materials.
- Provided assistance in the assembly line when needed.
- Packed products in accordance with specified instructions.
- Assembled cartons, crates, and containers to prepare for shipping.
- Ensured work area was clean and organized, adhering to safety regulations.
Case Manager
Polk County Social Services
Crookston, Minnesota
05.1994 - 02.2005
- Counseled clients on available resources within the community that could help meet their needs.
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Attended court hearings as a representative of the organization when needed.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Collaborated with other service providers to ensure continuity of care for clients.
- Conducted home visits to assess the safety of living environments for clients.
- Provided referrals to appropriate health care providers or other community resources.
- Supported family members by providing information on local support groups.
- Participated in professional development activities related to case management best practices.
- Developed individualized care plans with input from clients and their families.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Compiled reports on cases and submitted them to supervisors as required.
- Maintained accurate case records and documentation according to agency guidelines.
- Monitored client progress through regular follow-up contacts.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Education
Bachelor of Science - Social Work
Bemidji State University
Bemidji, MN12-1990
Skills
- Reliable and punctual
- Friendly and outgoing
- Well organized and efficient
- Motivated
- Self Starter
- Willing to Learn new things
- Develops rapport with others
Timeline
Public Bathroom Cleaning Pennington County Fair
Pennington County Fair Board
07.2024 - 07.2024
Commercial Cleaner
Strata
03.2023 - 03.2023
In-store Merchandiser
Walmart
05.2022 - 09.2023
Assistant Manager
Hardware Store
05.2018 - 05.2023
Bakery Worker
McIntosh Bakery
02.2009 - 07.2013
Baker
Windsor Products
03.2007 - 06.2007
Head Kitchen Cook
McIntosh Manor Nursing Home
01.2006 - 12.2007
Packer
Dahlgrens
01.2005 - 09.2005
Case Manager
Polk County Social Services
05.1994 - 02.2005
Bachelor of Science - Social Work
Bemidji State University
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