Mary Ontiveros
Williston ,ND
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Safety Ambassador
Clifty Group LLC
10.2025 - Current
- Spanish orientation instructor.
- Spanish Onboarding.
- Field visits (All divisions & Locations)
- Promoted safety culture by conducting regular training sessions and workshops for team members.
- Developed and implemented safety protocols to enhance workplace compliance and hazard identification.
- Conducted thorough safety audits, identifying areas for improvement and ensuring adherence to regulations.
- Collaborated with management to create emergency response plans, prioritizing employee safety during incidents.
- Mentored junior staff on best practices in safety procedures, fostering a culture of accountability and awareness.
- Analyzed incident reports to identify trends, recommending strategies for risk mitigation and prevention initiatives.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Delivered engaging toolbox talks on various topics aimed at reinforcing key safety messages among workers.
- Created a positive safety culture by promoting open communication and proactive reporting of safety concerns.
- Participated in safety meetings by answering questions from staff members.
- Completed workplace safety and hazard inspections.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Interpreted live conversations in diverse settings, facilitating clear communication between parties.
- Reviewed and edited translated materials for consistency and adherence to client specifications.
- Developed glossaries of industry-specific terminology to improve translation efficiency and accuracy.
- Translated documents from English to Spanish.
- Reviewed, edited and proofread translated documents for accuracy.
- Developed and maintained comprehensive filing systems for easy access to critical documents.
- Assisted in onboarding new employees, ensuring compliance with company policies and procedures.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout hiring process.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed employee termination paperwork at direction of supervisory staff.
- Set up orientations and initial training for new employees.
- Conducted exit interviews with terminated employees.
- Submit & fill out daily paperwork, ensuring that all signatures are included.
- Meet & Greet individuals who enter the work area in a friendly manner. Brief them on the scope of work & task for the day & ensure they sign the JSA.
- Foreman support.
- Manage safety rescue teams and obtain supplies when needed.
- Make ongoing safety inspections of the project site & public areas & take necessary & timely corrective actions to eliminate unsafe acts/or conditions.
- Ensure all site personnel comply with federal & state local laws & regulations, clients, & company regulations, policies & procedures.
Field Service Technician
Creedence Energy Services
01.2024 - 02.2025
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Optimized route planning for service calls to maximize number of daily visits without compromising service quality.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Worked with diverse types of weather and ground conditions.
- Checked, repaired and repacked survival equipment to meet specifications.
Line Locator
B&G Oil Field Services
08.2022 - 12.2023
- Trouble shooting and repairing work equipment
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Read blueprints and schematics to correctly place equipment.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Receiving Manager
Sportsmans Warehouse
08.2019 - 06.2023
- Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Unloaded, sorted and stored incoming merchandise.
- Gathered and processed merchandise returns.
- Documented safety action plans, quality initiatives, and team performance in Type system.
- Managed inbound receiving departments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Enhanced performance of receiving dock associates through training, guidance and motivation.
Sales Representative
Boost Mobile
09.2016 - 08.2017
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Helped resolve client problems quickly with superior customer service.
- Utilized professional sales techniques to persuasively communicate with clients.
- Built strong rapport with clients by understanding needs and clearly explaining products.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Initiated sales strategies by recruiting new clients through approved methods.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Cashier
Chelinos
08.2015 - 07.2016
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Optimized route planning for service calls to maximize number of daily visits without compromising service quality.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Worked with diverse types of weather and ground conditions.
- Checked, repaired and repacked survival equipment to meet specifications.
Education
Graduated -
Crooked Oak High School
Oklahoma City, OK05.2015
Skills
- Computer Use
- Data Documentation
- Receiving
- Verifying Deliveries
- Fluent in Spanish
- Document drafting
- Package labeling
- Team management
- Maintaining Safety
- Vendor returns processing
- Unloading trucks
- Quality control
- Problem resolution
- Documentation and Reporting
- Results Documentation
- Problem-Solving
- Troubleshooting and repair
- Valid Driver's License
- Accountability and Work Ethic
- Timely Reports Completion
- Customer Service
- Safety training delivery
- Hazard identification
- Confined space entry
- Respiratory protection
- Hot work safety
- Fall protection
- Safety audits
- Teamwork
- Multitasking
- Reliability
- Adaptability
Certification
- One basin One way.
- Hydrogen Sulfide Training
- H2S Clear
- Safeland USA
- Forklift training
- CPR training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Safety Ambassador
Clifty Group LLC
10.2025 - Current
Field Service Technician
Creedence Energy Services
01.2024 - 02.2025
Line Locator
B&G Oil Field Services
08.2022 - 12.2023
Receiving Manager
Sportsmans Warehouse
08.2019 - 06.2023
Sales Representative
Boost Mobile
09.2016 - 08.2017
Cashier
Chelinos
08.2015 - 07.2016
Graduated -
Crooked Oak High School