Organized, energetic, and personable with years of experience in customer facing roles. Dependable and the drive of a teenager looking to start a new chapter in my life. I believe with a new chapter is a new direction, just waiting to be told where to begin.
Overview
6
6
years of professional experience
Work History
Breakfast Attendant
Tru By Hilton
Hartly Road Jacksonville, Fl
02.2022 - 08.2022
Prepared food in a timely fashion.
Kept the breakfast bar clean and stocked with fresh food on a regular.
Refilled the juice machine as needed, emptied overflow tray on time to keep area clean and presentable.
Operated dishwashers and other kitchen equipment according to safety guidelines.
Provided attentive service and proactively assessed guest needs.
Assisted with bussing tables and cleaning up spills.
Did my best to make sure every guest was pleased with their breakfast as well as their stay.
Housekeeper
Brandy's Broom
St. Marys, GA
02.2020 - 01.2022
Cleaned to the customers standards and satisfaction no matter what the task.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Polished fixtures to achieve professional shine and appearance.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Dusted picture frames and wall hangings with cloth.
Sorted, laundered and put away various laundry items.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Washed and put away kitchen dishes, utensils and glassware.
Completed special housekeeping actions such as turning mattresses on set schedule.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Hostess
Cocktails
Jacksonville, FL
04.2016 - 03.2020
Supported servers, food runners, and bussers with keeping sitting area ready for every guest.
Minimized customer service complaints by expertly managing customer expectations during busy periods.
Seated patrons based on guest preferences and seating availability.
Took initial drink orders and relayed information to bar staff.
Education
BOA - Business Office Administration
Fl Career College
Youngerman Circle Jacksonville, Fl
06.2023
GED -
Camden County Ga
Kingsland, GA
01.2012
Certified Nurse Assistant - Nurse Assistant
Nurse Assistant Certification Course
Brunswick, GA
06.2008
Skills
Customer Service and satisfaction
Follow directions precisely
Energetic and enthusiastic
Quick learner and always ready to learn something new