Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Mary Overlin

Roselle,IL

Summary

Experienced claims adjuster with a strong background in customer service and complex problem-solving. Developed exceptional time management, organization, and event planning skills during a career hiatus. Prepared to leverage these skills in a professional setting while eager to acquire new knowledge and expertise.

Work History

Claims Adjuster

Kemper Insurance
Chicago, IL
03.2010 - 2012
  • Coordinated with policyholders to gather necessary information.
  • Documented claim decisions in the claims management system.
  • Advised clients on policy coverage and claims process.
  • Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
  • Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
  • Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.

Winery Worker

Lynfred Winery
Roselle, IL
  • Assisted with the preparation of orders for shipment to customers.
  • Stocked shelves with merchandise in tasting rooms and retail areas.
  • Provided customer service by answering inquiries and providing information about winery products.
  • Assisted visitors at tastings by pouring samples and offering educational information about featured wines.

Education

Post-Graduate Certificate - Pathway To Paralegal Studies

Purdue Global
Online
03-2025

Bachelor of Science - Political Science

Illinois State University
Normal, IL
05-2006

Skills

  • Legal research
  • Contract analysis
  • Case management
  • Customer service
  • Data analysis
  • Problem resolution
  • Team collaboration

Affiliations

  • Treasurer for our school district's band
  • Treasurer and team manager for my son's baseball team
  • Volunteer with Secon City Canine Rescue
  • Volunteer at both the elementary and middle school

Timeline

Claims Adjuster

Kemper Insurance
03.2010 - 2012

Winery Worker

Lynfred Winery

Post-Graduate Certificate - Pathway To Paralegal Studies

Purdue Global

Bachelor of Science - Political Science

Illinois State University