Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Oxendine

Lumberton,NC

Summary

As an accountable and proactive Sales Coordinator, consistently taking ownership and initiative in work. Strong decision-making skills allow for quick and effective navigation through sales situations, ensuring excellent customer service throughout the sales process. Expertise in customer service and sales, with a keen ability to identify customer needs and provide effective solutions to problems. Driven to assist in achieving sales goals and prioritize building long-term relationships with customers. Delivering high-quality customer care to create a positive shopping experience for every individual interacted with.

Overview

2025
2025
years of professional experience

Work History

Install Sales Coordinator

Lowe's Home Improvement
07.2002 - 06.2024
  • Call customers to finalize their installation project
  • Build project in the computer to get final cost
  • Upload contracts and customer information for the installer, IST and salesperson

Install Sales Coordinator on site

Lowe's Home Improvement
  • I worked with customers on their installation project
  • Filed out contracts, took payment when they were ready to move forward on their installation
  • Pull product to take to the back for installer to pick up
  • Faxed or emailed contacts and reports to installer and IST

Sales Specialist in Plumbing Dept.

Lowe's Home Improvement
  • Customer focus, audit, reports, down stocking, cleaning, make labels, fronting, cashier, special ordering, set up installs, drive power equipment, read and set planograms
  • Started as a cashier then went to customer service
  • Moved to dedicated receiver in the garden center then Team Leader
  • I moved to the plumbing as team leader then became the Plumbing Sales Specialist
  • Latest position was Install Sales Coordinator in store then moved to Remote coordinator
  • I worked remote for 3 yrs

Front end supervisor

K-Mart
03.1995 - 09.1996
  • Supervised Front End, cashier, made schedules, customer service
  • Started as a cashier then worked my way to front end supervisor over the cashiers
  • Exchanged returned merchandise for customers quickly and efficiently
  • Trained new employees on company customer service policies and service level standards
  • Received and processed cash and credit payments for in-store purchases

Education

GED -

Robeson Community College
Lumberton, NC
01.2002

Skills

  • Dedicated team player
  • Flexible scheduling
  • Reliable and dependable
  • Effective team player
  • Positive outlook
  • Staff training and development
  • Cheerful and energetic
  • Team leadership
  • Retail Sales Experience
  • Customer Service

Timeline

Install Sales Coordinator

Lowe's Home Improvement
07.2002 - 06.2024

Front end supervisor

K-Mart
03.1995 - 09.1996

Install Sales Coordinator on site

Lowe's Home Improvement

Sales Specialist in Plumbing Dept.

Lowe's Home Improvement

GED -

Robeson Community College
Mary Oxendine