Skilled Accounts Manager successfully promoting dynamic brands to a diverse and savvy blend of accounts. Well organized with great relationship building skills, leading to many valued and trusted professional relationships throughout the industry.
Overview
21
21
years of professional experience
Work History
Accounts Manager
Associated Buyers
Barrington, NH
03.2013 - Current
Managed a multitude of food service, co-ops, independent and chain store accounts, each with diverse and unique needs.
Developed long lasting, trust based relationships with vendors, buyers, merchandisers and account management.
Successfully drove sales of company products and services by regularly meeting with buyers and implementing account specific strategic and organized approaches.
Worked closely with vendors to develop actionable tools to improve sales for all Account Managers.
Developed thorough understanding of vendors history, mission and products to better represent them to buyers.
Maintained open communication with team members and managers resulting in better sales success.
Key member of AB's New Items Team, responsible for foraging new brands and seeing them through to approval.
Key member of AB's Holiday catalog team.
Member of AB's Shift fellowship program with vendor mentoring responsibilities.
Attended bi-annual NFCA Co-op member meetings and wrote summary report of meetings for AB management.
Attended trade shows and conferences as a representative of the company.
Enjoyed long term friendships with many AB colleagues, my buyers and our vendors.
Principal
Essencial Sales & Marketing
Warner, NH
06.2009 - 02.2012
Owned and operated Essential Sales & Marketing.
Mentored and trained new hires on sales techniques and customer service procedures.
Kept business operations on a sound financial footing with effective forecasting, budget management and resource allocations.
Regularly consulted with ESAM vendors and developed strategic plans to increase placement and profitability.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Met regularly with key accounts, Whole Foods, Fairway, Roche Brothers and Mrs Greens to introduce new brands, set quarterly promotions, implement line extensions and negotiate shelf placements.
Organized and implemented an active demo schedule of our brands into our key accounts.
Analyzed industry trends to develop competitive strategies.
Attended local and industry trade shows often working along side our vendors.
Tripled ESAMS vendor list from eight to 24 brands in under 3 years.
Sales Executive
Wildfire Sales & Epic Natural Sales
Glen Cove, NY
03.2003 - 05.2009
Managed hundreds of store accounts throughout New England, developing and maintaining great relationships with buyers and staff.
Successfully represented over a hundred dynamic brands and regularly exceeded sales targets.
Trained new sales staff on customer service skills, product knowledge, SPINS data and schedule management.
Maintained a regular rotation of in person store meetings, successful placement of brands throughout each account.
Regularly attended Whole Foods and Roche Brothers corporate meetings with my superior.
Assisted vendors in developing sales tools, volume deals, sell sheets and monthly promos, to enhance their brands.
Enjoyed healthy relationships with colleagues.
Education
Bachelor of Science - Education
Plymouth State University
Plymouth, NH
05-1989
Skills
Excellent customer service acumen
Outstanding interpersonal and communication skills
Organized and results driven
Developed proven techniques for volume selling
Seasoned staff trainer, with attention to detail
Persuasive negotiator
Relationship building and management
Excellent problem solver
Community Service
Board of Trustees, Pillsbury Free Library, Warner NH
Volunteer and former board member, Warner Youth Sports Association, Warner NH
Founding member of WOW, Women of Warner: Established to organize educational activities surrounding the United States Constitution specific to the 19th Amendment, giving women the right to vote.