Mary Pellegrini
Castle Rock,CO
Summary
Versatile professional with a unique skill set encompassing environmental education, sales, and sustainable farming practices; adept at email management, remote work, and collaboration with various software proficiency; experienced in pet care, multitasking, and client relationship building; skilled in optometric pre-examinations, EHR management, and front desk operations with financial transactions expertise.
Overview
2
2
years of professional experience
Work History
Admissions Office Services Assistant
University Of Colorado Boulder
02.2023 - Current
- Manage and respond to a high volume of incoming emails in the Admissions Office inbox, providing timely and accurate information to prospective students, parents, and others.
- Work remotely to maintain excellent customer service standards, demonstrating strong written communication skills and a deep understanding of the university's admissions policies and procedures.
- Demonstrate a high level of professionalism and attention to detail in handling sensitive information, such as admission decisions and application statuses.
- Maintain accurate records of email interactions and frequently asked questions to inform continuous improvement in the Admissions Office's communication strategies.
Flower Farmer
Long's Gardens
03.2023 - 11.2023
- Cultivated and tended to iris crops during the entire growing season, ensuring optimal health and quality of the plants.
- Educated customers on iris care, providing valuable information on planting, watering, and maintenance to enhance customer satisfaction and promote successful cultivation.
- Adapted to the changing demands of the farm by performing various tasks corresponding to seasonal requirements, including planting, weeding, and harvesting.
- Implemented environmentally friendly farming practices, aligning with the farm's commitment to sustainable practices
Dog Sitter
Rover
01.2023 - 07.2023
- Boarded and cared for dogs in my apartment while their owners were away, providing a comfortable and nurturing atmosphere.
- Maintained a 5-star rating on Rover with positive reviews from satisfied pet owners, showcasing a commitment to exceptional pet care and customer service.
- Followed detailed care instructions provided by pet owners, including feeding schedules, medication administration, and specific preferences for each dog.
- Created a safe and engaging environment, ensuring the well-being, happiness, and health of the dogs in my care.
Optometric Technician
Pearle Vision
01.2022 - 12.2022
- Conducted pre-examination tests on patients, including visual acuity, peripheral vision, and tonometry, to gather essential information for the optometrist and streamline the examination process.
- Recorded and maintained detailed patient health information, test results, and treatment plans using electronic health record software, ensuring accurate and up-to-date records.
- Acted as a front desk receptionist, managing appointments, answering phone calls, and providing excellent customer service to enhance the overall patient experience.
- Assisted in closing out daily tasks related to financial transactions, including handling payments, verifying insurance information, and ensuring accuracy in billing.
Education
Arapaho Community College
Bachelor of Arts - Environmental Economics
University of Colorado At Boulder
Boulder, CO05.2025
Minor - Atmospheric And Oceanic Sciences
University of Colorado At Boulder
Boulder, CO12.2023
High School Diploma -
Castle View High School
Castle Rock, CO05.2021
Skills
- Adaptability in various work environments
- Multitasking and organizational skills
- Relationship building with clients
- Remote work proficiency
- Email management and customer service
- Strong written communication skills
- Sustainable farming practices
- Seasonal task management
- Front desk reception duties
- Electronic health record (EHR) management
- Pet care and boarding
Affiliations
- Snowboarding
- Hiking
- Gardening
- Cooking
- Reading
- Environmental Ethics
- Philanthropy
Timeline
Flower Farmer
Long's Gardens
03.2023 - 11.2023
Admissions Office Services Assistant
University Of Colorado Boulder
02.2023 - Current
Dog Sitter
Rover
01.2023 - 07.2023
Optometric Technician
Pearle Vision
01.2022 - 12.2022
Arapaho Community College
Bachelor of Arts - Environmental Economics
University of Colorado At Boulder
Minor - Atmospheric And Oceanic Sciences
University of Colorado At Boulder
High School Diploma -
Castle View High School
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