Mary Pendleton

Plans, coordinates, and implements a Family Engagement Program in each center

• Works closely with the center and the Parent Teacher Organization Plans and organizes Family Support Service workshops
• Promotes parent and community volunteers at the center
• Works closely with at-risk students to ensure they receive continued support for their educational goals
• Informs families of community resources that could provide needed assistance
• Develops Family Resource Centers to check out periodicals, videos, books and educational games/materials for the entire family
• Make students and parents aware of instructional and motivational support that is available at the campus for students who are struggling academically and monitor student participation in support options
• Become familiar with and utilize campus, District, and community intervention programs designed to address the academic, social, and emotional needs of at-risk students
• Build the one-on-one relationships with students, families, staff, and appropriate community change agents as necessary to establish collaborative partnerships designed to meet individual student needs
• Successfully advances district initiative
• Trains new site coordinators for their specific campuses
• Works closely with Project Director and does walk throughs on each campus to ensure the site coordinators are following program requirements
• Assists Program Director, Secretary, and College and Career Specialist with any other duties they may need help with such as payroll and organizing career fairs.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Maintained detailed case histories, metrics and reports to meet strict standards.
• Facilitated family meetings to ensure communication and collaboration between family members.
• Planned, promoted and managed parent workshops on assisting children in attaining academic success.

• Permanent Sub - Substitute teach for teachers who are absent or attending meetings
• Work with students and ensure they complete their assignments
• If not assigned to sub for a class would report to the office and assist them with anything needed
• PE Coach - Assist our main Coach in having daily exercises and activities for the students
• Help students learn how to do exercises correctly and how to participate in activities that were planned for the day
• Teach students good sportsmanship and how to be a good teammate
• Math Interventionist - Help students who struggle in Math
• Monitor students using a program to help me see their growth and areas they need to improve in
• Have daily stations, small groups, and math manipulatives to help students continue to grow.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Reported on student progress, behavior, and social skills to parents.
• Prepared instruction materials, constructed bulletin boards, and set up work areas.
• Relieved classroom teacher during breaks and maintained order and structure in classroom.
• Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
• Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
• Stepped into non-classroom environments such as libraries to help staff manage demand.
• Collaborated with instructors to develop engaging lesson plans.
• Enforced rules and instructions to maintain discipline.

• Responsible for cleaning all four of the girls locker rooms and laundry, boys basketball locker room and laundry, JV gym, Varsity gym, and coaches office
• Sweep, mop, clean, and sanitize all locker rooms
• Clean and sanitize all restrooms and showers
• Take out trash from all the locker rooms
• Vacuum, clean all counters and restrooms and sanitize coaches office
• Clean and sanitize shower and restroom in coaches office and take out all trash
• Wash and dry all practice and game uniforms and put them in designated area
• Both gyms- Clean bleachers, sweep gym, take out all trash, clean all the restrooms and take out trash, sweep gyms and scrub with scrubber
• Sanitize all locker rooms, all restrooms and showers, gym walls and equipment, bleachers and coaches office.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Responded immediately to calls from personnel to clean up spills and wet floors.

• Dust, sweep, mop, sanitize, and vacuum classrooms
• Clean and sanitize all desks, counters, whiteboards, and doors
• Clean classroom restrooms and sanitize them
• Dust, sweep, mop, and sanitize teachers lounge
• Clean and sanitize all counters and appliances
• Clean, sweep, mop and sanitize restrooms in the lounge
• Sweep and mop hallways
• Use scrubber on hallways 3 times a week
• Clean, sweep, mop and sanitize all hallway restrooms
• Clean, sweep, mop and sanitize restrooms in the cafeteria
• Take out all trash from all the restrooms, classrooms, teachers lounge and cafeteria
• Set up all cafeteria tables for the following day.
• Reported vandalism or other damage to property to supervisor.
• Moved furniture for cleaning and set up for special events.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Cleaned equipment and machinery to maintain in optimum working condition.
• Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.
• Followed safety protocols and safe use of protective gear to prevent injury to self and others.
• Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Operated buffers and burnishers to clean and polish floors.
• Cleaned walls and ceilings with special reach tools following regular schedule.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

• Responsible for day to day operations of the receiving department including all the accounting of DSD products received through the back door
• Responsible for the handling of all the invoices and paperwork pertaining to the merchandise
• Receives all incoming loads (HEB and DSD)
• Maintains ware room organization with regards to keeping backstock organized
• Must have power jack certification and maintain it
• Monitors and manages stock levels; communicating with managers and vendors about upcoming deliveries
• Maintain sanitation and cleanliness standards for incoming merchandise
• Operate a computer system
• Ensure back room rotation
• Verify all incoming truck seals and completes seal reports
• Loads and unloads trucks and moves heavy, bulk product to the staging area
• Has close contact with the General Manager, all department managers as well as vendors
• Monitors and trains other receivers.
• Handled day-to-day shipping and receiving
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Verified transactions, product orders, and shipping dates and entered information into databases and reports.
• Communicated with vendors and suppliers to verify timely delivery of goods.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Analyzed data to prepare reports and identify process improvements.
• Collaborated with internal departments to verify customer satisfaction and order accuracy.
• Utilized forklift or pallet truck to load, unload, transport and store goods.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Requisitioned new supplies and maintained storage areas for smooth department operations.
• Sorted and delivered materials to different work areas and staff.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

• Stocks and rotates items as needed
• Assists in inventory control
• Loads, unloads, and moves product
• Organizes, cleans, and prepares back ware room for incoming trucks
• Ensures integrity of shelf tags and signage in department
• Maintain standards in shrink, safety, inventory control, and sanitation
• Merchandise product effectively.
• Responded to customer requests for products, services, and company information.
• Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
• Promptly responded to inquiries and requests from prospective customers.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Responded proactively and positively to rapid change.
• Managed timely and effective replacement of damaged or missing products.
• Implemented and developed customer service training processes.

• Ensures all gas dispensers are operating
• Collect money for gas, oil, cigarettes, and other products sold
• Maintains sanitation of kiosk, dispenser island, along with other gas station equipment
• Maintains station logs as required.
• Inspected fuel pumps and fuel tanks for proper operations and safety.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Monitored and maintained organized work space, confirming efficient operations.

• Responsible for all duties of Customer service Assistant and checkers
• Provides direction feedback and coaching to all Central Checkout partners
• Ensures proper scheduling based on customer needs and traffic flow
• Approves and reviews financial transactions at the registers
• Maintains sanitation standards, monitors, and manages front-end-shrink.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Performed cash, card and check transactions to complete customer purchases.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Used POS system to enter orders, process payments and issue receipts.
• Addressed customer needs and made product recommendations to increase sales.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Upsold additional products and services to increase revenue.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Learned duties for various positions and provided backup at key times.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Processed refunds and exchanges in accordance with company policy.
• Operated cash register to record transactions accurately and efficiently.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Worked with floor team and managers to meet wide range of customer needs.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.