Mary Perkins
Hermon,Maine
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
16
16
years of professional experience
Work History
Receptionist
Van Syckle Kia
Bangor, Maine
02.2024 - 07.2024
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Served as the primary point of contact for scheduling appointments with diverse parties such as clients, customers, and visitors.
Private Nanny
J. Perkins
Glenburn, ME
02.2018 - 02.2024
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Transported the children safely to appointments, social engagements or recreational activities.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Provided positive reinforcement through rewards systems for good behavior.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
- Prepared meals according to dietary needs of the family's children.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Administered medication according to parental instructions.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
- Facilitated playdates between friends in order to foster social interaction among peers.
Certified Residential Medication Aide
Adult Family Homes of Maine
Calais, ME
05.2015 - 06.2019
- Developed and maintained positive relationships with patients, families, and healthcare providers.
- Collaborated with other healthcare professionals such as nurses, doctors, therapists regarding patient care needs.
- Responded promptly and appropriately to emergency situations involving residents.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted in the administration of medications as prescribed by physicians, while following all safety protocols.
- Assisted residents with activities of daily living such as bathing, dressing, grooming, toileting, transferring and ambulating.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Receptionist
International Motel
Calais, ME
06.2008 - 02.2018
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated daily log book with information about visitors entering the premises.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Responded to inquiries from internal staff members regarding office operations.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Education
Associate of Arts - Liberal Arts
Washington County Community College
Calais, ME05-2010
Some College (No Degree) - Secretarial Studies And Office Administration
Washington County Community College
Calais, MESome College (No Degree) - Health Care
Washington County Community College
Calais, MESkills
- Office Management
- Office Administration
- Customer Service
- Data Entry
- Positive and professional
- Time Management
- Organization skills
- Multi-line telephone skills
- Scheduling appointments
- Information Protection
- Verbal and written communication
- Supply Management
- Multitasking and prioritization
- File Management
- Administrative Support
- Patient Care
- Compassion and Empathy
- Schedule Management
- CPR training
- Care plan implementation
- Responding to emergencies
- Safety Precautions
- Infant Care
- Housekeeping
- Meal and snack preparation
- Household Management
- Activities Planning
- Academic Support
Timeline
Receptionist
Van Syckle Kia
02.2024 - 07.2024
Private Nanny
J. Perkins
02.2018 - 02.2024
Certified Residential Medication Aide
Adult Family Homes of Maine
05.2015 - 06.2019
Receptionist
International Motel
06.2008 - 02.2018
Associate of Arts - Liberal Arts
Washington County Community College
Some College (No Degree) - Secretarial Studies And Office Administration
Washington County Community College
Some College (No Degree) - Health Care
Washington County Community College