Summary
Overview
Work History
Education
Skills
Timeline
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Mary Peterson

Calabash,NC

Summary

Accomplished Store Leader at Dressbarn, adept in operations management and team leadership, significantly enhanced staff performance and customer satisfaction. Skilled in employee training and problem-solving, I led strategic initiatives that increased efficiency and profitability. My approach fostered a culture of engagement and achievement, driving continued success.

Overview

15
15
years of professional experience

Work History

Store Leader

Dressbarn
07.2007 - 05.2015
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Merchandised products beautifully with attractive displays to quickly move stock.
  • Involved associates in decision-making processes to empower team and drive continued successes.
  • Coordinated clearance events to clear shelf space for new product lines.
  • Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.
  • Reduced shrinkage levels through diligent monitoring, staff education, and improved security measures.
  • Elevated team performance with motivational approach and excellent training abilities.
  • Controlled costs consistently to effectively eliminate waste and increase profits.
  • Developed strong customer relationships by delivering exceptional service and personalized attention.
  • Enhanced employee performance by conducting regular training sessions and providing constructive feedback.
  • Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.

Sales Representative Supervisor

Sales Marketing Services
04.2000 - 03.2007
  • Streamlined communication between departments, resulting in improved collaboration and increased efficiency.
  • Increased average deal size through strategic upselling techniques taught during regular training sessions.
  • Managed territory assignments efficiently, ensuring optimal coverage of all potential customers.
  • Composed and managed profitable contacts and broadened sales territories.
  • Organized weekly meetings for the sales team to discuss progress, challenges, and best practices.

Education

Dental Assisting - Dental Assisting

Suffolk Community College
Selden, NY
01-1972

Skills

  • Store safety
  • Store operations
  • Team Management
  • Promotions planning
  • Employee engagement
  • Customer Service
  • Problem-Solving
  • Multitasking and Organization
  • Store Merchandising
  • Team Leadership
  • Friendly and Positive
  • Team Building and Leadership
  • Flexible Schedule
  • Cash Management
  • Store Opening and Closing
  • Work Planning and Prioritization
  • Employee Training
  • Team Development
  • Operations Management
  • Stock replenishment

Timeline

Store Leader

Dressbarn
07.2007 - 05.2015

Sales Representative Supervisor

Sales Marketing Services
04.2000 - 03.2007

Dental Assisting - Dental Assisting

Suffolk Community College

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Mary Peterson