Mary Pickney
Lake Charles,LA
Summary
I work in the Clerical area of Child Protection, in Department of Children & Family Services for 19 years, I worked in the Fraud Department of a cellular services for 10 years. Monitor roaming in the Central and Southwest Louisiana for Fraudulent activity. Worked closely with the Technical Department informing them when fraudulent activity is found so they can disconnect services. I also work for the Houston Police Department in the Records Division. Focused Job Title handling diverse administrative functions. Proven history managing competing priorities in fast-paced and rapidly changing environments. Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in Software.
Overview
20
20
years of professional experience
Work History
Administrative Coordinator 3
State Of Louisiana, Department Of Children, Family Services
06.2005 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Monitored and directed incoming mail and prepared outgoing mail.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
Business Administration And Management
Southern University And A & M College
Baton Rouge, LASkills
- Data Collection
- Meeting Coordination and Support
- Handling Complaints
- Administration and Operations
- Visitor Support
- Calendar Management
- Handling and Sorting Mail
- Administrative and Clerical Support
- Vendor Management
- Customer Service Management
- Customer Database Systems
- Data Entry
- Microsoft Office
- Filing
Timeline
Administrative Coordinator 3
State Of Louisiana, Department Of Children, Family Services
06.2005 - Current
Business Administration And Management
Southern University And A & M College
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