Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mary Pullin

Concord ,N C

Summary

interaction with diverse groups of

Dedicated Phlebotomy Technician with extensive experience at Dekalb Medical Hospital, excelling in blood collection techniques and patient preparation. Proven ability to enhance patient satisfaction through effective communication and meticulous specimen labeling. Committed to maintaining high standards of care while adhering to HIPAA regulations, ensuring safety and confidentiality in all interactions.

Overview

2022
2022
years of professional experience

Work History

Phlebotomy Technician

Dekalb Medical Hospital - Parkway Campus

Routine / timed study venipuncture blood draws from ER ,pt rooms various clinical / DR offices throughout hospital supply stocking various lab areas as needed pertaining to Hippa guidelines

Biometric Screener

Ceridian Freedom
05.2019 - 04.2021
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
  • Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Custodian

Mountainside SDA Church
05.2015 - 03.2021
  • Collaborated with clinical staff to ensure appropriate specimen collection for various diagnostic tests.
  • Assisted in training new Phlebotomy Technicians on best practices, contributing to a skilled workforce.
  • Continuously met and exceeded performance metrics within the department, setting an example for others in terms of accuracy and efficiency.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Supported event setup and tear-down, contributing to successful school functions.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Reported vandalism or other damage to property to supervisor.
  • Streamlined facility maintenance by promptly addressing minor repairs.
  • Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
  • Increased efficiency in cleaning routines by implementing color-coded microfiber system.
  • Supported event setups and breakdowns, enabling smooth operation of school and corporate events.
  • Contributed to reduction in complaints related to facility maintenance, regularly inspecting areas for upkeep.
  • Streamlined communication with management regarding maintenance needs, leading to quicker resolution times.
  • Enhanced community comfort by maintaining outdoor areas, including sidewalks and parking lots, free from debris and snow.
  • Improved facility appearance with meticulous floor waxing and carpet cleaning.
  • Bolstered security measures, regularly checking doors and windows for proper closure after hours.
  • Fostered safer environment by promptly addressing spillages and potential slip hazards.
  • Improved air quality with use of eco-friendly cleaning products and proper ventilation practices.
  • Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
  • Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
  • Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
  • Streamlined waste management processes, promoting recycling and sustainability efforts.
  • Improved operational efficiency by organizing storage areas for easy access to cleaning supplies and tools.
  • Enhanced team productivity by leading training sessions on new equipment and cleaning techniques.
  • Reduced supply costs through efficient inventory management and judicious use of cleaning supplies.
  • Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
  • Reduced instances of pest infestations by overseeing strict waste disposal and storage policy.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained floor cleaning and waxing equipment.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Operated buffers and burnishers to clean and polish floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Dialysis Technician

Gambro Dialysis
10.1987 - 06.1990

Plasmapheresis Technician

Pittsburgh Blood Plasma Center
04.1985 - 09.1987
  • Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
  • Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
  • Packaged and shipped specimens to central lab daily.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Increased patient throughput by efficiently prioritizing tasks and managing time effectively during high-volume periods.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Streamlined the blood collection process through proficient venipuncture and capillary puncture techniques.
  • Mitigated risk of errors by closely following established guidelines for specimen transport, storage, and disposal procedures after each collection session.
  • Logged patient information and recorded results into system.
  • Exhibited resourcefulness when faced with challenging situations, utilizing problem-solving skills as needed to maintain a high standard of care.
  • Demonstrated adaptability in performing both routine blood collections as well as more specialized collections such as therapeutic phlebotomy or difficult-to-draw patients.
  • Promoted an atmosphere of professionalism while working collaboratively with fellow healthcare providers when addressing any concerns or discrepancies regarding testing requirements.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Organized daily work based on collection priority.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Conducted venipuncture and other CT procedures.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified proper storage and transportation of specimens to laboratories.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Verified patients' identification for proper sample collection.
  • Reviewed and processed requisitions for laboratory tests.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Participated in quality assurance and competency assessment initiatives.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Provided guidance and support to laboratory personnel.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.

Education

Dialysis

Baxter/ Fenway
Atlanta GA
02.1988

Associates - Phlebotomy

Community College Allegheny Campus
Pittsburgh, PA
03.1985

Skills

  • Blood collection techniques
  • Venipuncture
  • Patient preparation
  • Specimen labeling procedures

Accomplishments

Employee of month 3 occasions thru extreme weather conditions / emergency volunteered to work extra shifts/ holidays .

Timeline

Biometric Screener

Ceridian Freedom
05.2019 - 04.2021

Custodian

Mountainside SDA Church
05.2015 - 03.2021

Dialysis Technician

Gambro Dialysis
10.1987 - 06.1990

Plasmapheresis Technician

Pittsburgh Blood Plasma Center
04.1985 - 09.1987

Phlebotomy Technician

Dekalb Medical Hospital - Parkway Campus

Dialysis

Baxter/ Fenway

Associates - Phlebotomy

Community College Allegheny Campus