Mary Pool
Lubbock,TX
Summary
Dynamic office manager with a proven track record at Grace Campus, excelling in customer service and organizational skills. Successfully implemented efficient intake processes and enhanced client interactions, fostering strong relationships. Adept at staff management and training, ensuring high standards of service and operational excellence.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Office Manager
Grace Campus
07.2018 - 10.2025
Interviewed clients, did back ground checks, did intake, filing, also cooked, took in donations. Cleaned. Interacted with the public...
Assistant Manager
Friend's Convience Store
01.1999 - 05.1999
Placed orders, ran register, trained new employees, cleaned stocked
Breakfast Manager
Taco Villa
01.1997 - 05.1997
- Supervised breakfast operations to ensure high standards of quality and service.
- Trained and mentored team members on food preparation and customer service techniques.
- Implemented inventory management practices to reduce waste and optimize supply levels
Education
GED - Basic High School
Adult Learning Center
Lubbock, TX01.1994
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Data entry
- Scheduling and calendar management
- Document management
- Clerical support
- Relationship building
- Mail handling
- Staff management
- Employee supervision
- Conflict management
- Supply management
- Employee training
Certification
I am also a Notary public
Timeline
Office Manager
Grace Campus
07.2018 - 10.2025
Assistant Manager
Friend's Convience Store
01.1999 - 05.1999
Breakfast Manager
Taco Villa
01.1997 - 05.1997
GED - Basic High School
Adult Learning Center