Mary Prince

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Improved time management of the executive through effective prioritization and organization of tasks.
• Used discretion when handling confidential information.
• Accomplished project by assisting with task completion whenever required.
• Kept detailed track of household and maintenance inventory and schedules.
• Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
• Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
• Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
• Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
• Improved document management, established systematic filing system that accelerated information retrieval.

• Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
• Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
• Reduced wait times for clients with effective appointment management and timely communication of delays or changes.
• Improved team morale and productivity by providing ongoing support, training, and constructive feedback to reception staff members.
• Streamlined office operations for increased efficiency, implementing organized filing systems and optimizing appointment scheduling processes.
• Continuously improved front desk operations by staying current on industry best practices and incorporating relevant tools and technologies into daily workflows.
• Increased overall client retention rate by consistently delivering exceptional service and fostering positive relationships with customers
• Implemented a streamlined check-in process that reduced wait times for clients without sacrificing attention to detail or accuracy in record keeping.
• Ensured compliance with company policies and procedures through regular audits of front desk operations.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

I wasn't able to graduate due to health conditions. I was diagnosed with a Kidney disorder and I needed to start dialysis and have a kidney transplant.

• Extracurricular Activities: GPSE Marching Band
• 3.2 GPA
• Honor Roll 1997-1998