Mary Proctor

Part of Team developed to assist with transition of employees from TruCare Classic to TruCare Cloud system. This team is part of PHCO Digital Health and Informatics. The team has been available to offer support and education as needed through transition.

• Established a positive learning environment by fostering strong relationships colleagues.

• Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
• Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
• Educated patients and families on available community resources, facilitating access to necessary support services.
• Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
• Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
• Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
• Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
• Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.

• Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
• Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
• Reduced hospital readmission rates through effective case management and patient education on self-care techniques.

• Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
• Educated patients and families on available community resources, facilitating access to necessary support services.

• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.

• Prioritized critical thinking skills in assessing patient conditions, leading to timely interventions that prevented complications or deterioration of health status.
• Enhanced patient satisfaction by providing compassionate and attentive care to a diverse population of patients.
• Contributed to a positive work environment through effective communication and collaboration with colleagues and supervisors.
• Utilized critical thinking skills to recognize early signs of complications, allowing for timely interventions and preventing adverse outcomes.