Mary Quartuccio
Defiance ,MO
Summary
Results-driven Sales Representative known for high productivity and efficient task completion. Specialize in customer relationship management, strategic sales planning, and market analysis. Excel in communication, negotiation, and time management, ensuring seamless sales processes and client satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Representative
The Cable Center
St Louis, Missouri
01.2020 - 12.2021
- Maintained records of customer interactions and transactions, recording details of inquiries, complaints, comments, and actions taken.
- Handled confidential information with discretion and professionalism.
- Communicated effectively with colleagues across various departments to ensure efficient operations.
- Assisted customers with shipping inquiries.
- Reviewed customer orders and prepared shipping documents accordingly.
- Checked shipping documents for accuracy prior to delivery.
- Worked closely with management to prioritize business and information needs.
- Provided outstanding customer service at all times.
- Created reports summarizing customer service activities.
- Created monthly transaction reports for senior management review.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Sales Representative
Sketchers
Chesterfield, Missouri
03.2023 - 12.2023
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system.
Apartment Cleaning
Self-employeed
St Louis, MO
01.2021 - 01.2024
- Inspected apartments prior to tenants taking possession of them to make sure everything was in order.
- Cleaned bathroom fixtures including toilets, sinks, showers and tubs, mirrors, walls, and tiles.
- Reported any damages found within an apartment unit to appropriate personnel immediately upon discovery.
- Sanitized kitchen countertops, appliances, cabinets and drawers both inside and outside.
- Emptied trash cans throughout the entire apartment complex.
- Swept and mopped floors in all rooms of the apartment.
- Ensured that all safety protocols were followed while performing duties.
- Vacuumed carpets, rugs, and furniture.
- Dusted surfaces including window sills, blinds, shelves, and ledges.
Education
High School Diploma -
Francis Howell High School
Hwy 9405-2017
Cyber Security
St. Charles Community College
Saint Charles, MOSkills
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
- Quick Books
- Fed-ex Shipping Label Creator
- Customer Service
- Organization
- Microsoft Office Suite
- Networking experience
- Critical Thinking
Affiliations
- In my free time I enjoy spending time researching and exploring different topics that relate to real world problems.
Timeline
Sales Representative
Sketchers
03.2023 - 12.2023
Apartment Cleaning
Self-employeed
01.2021 - 01.2024
Sales Representative
The Cable Center
01.2020 - 12.2021
High School Diploma -
Francis Howell High School
Cyber Security
St. Charles Community College